Medical Assistant II - Primary Care Glendale

Indiana University Health System; Indiana (PA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k) with employer match

Tuition reimbursement

Student loan forgiveness eligibility

Employee Assistance Program (EAP)

Healthy Results Wellness Program with

bi-weekly incentives

Job summary

Indiana University Health System in Indianapolis is seeking Medical Assistants to support physicians during clinic visits and coordinate patient care. Responsibilities include rooming patients, handling messages and paperwork, and assisting with clinical and administrative tasks.

The role emphasizes teamwork, a patient-centered approach, and a willingness to learn in a fast-paced outpatient setting with a collaborative MA team.

Qualifications

• AHA Basic Life Support for healthcare workers certification required.
• High school diploma or equivalent required; MA program graduation preferred.
• Current CMA/RMA/CCMA/NCMA/CMAC certification preferred.
• Knowledge of OSHA, CLIA, and ADA is expected.
• Experience with ICD-10 and CPT coding is required.
• TB validation or similar within 6 months of hire preferred.

Responsibilities

• Room patients and support providers during clinic visits.
• Manage patient messages, paperwork, and prior authorizations.
• Assist with both clinical and administrative duties.
• Perform registration, scheduling, and EMR maintenance as needed.

Skills

Teamwork

Patient care

Flexible

Willingness to learn

Education

High school diploma or equivalent

Medical Assistant program graduate

Tools

ICD-10 coding

CPT coding

EMR systems

Job description

We are searching for individuals who are compassionate, serve with a purpose, are dedicated to supporting their team, and who seek excellence every day.

Location

• 2625 E 62nd Street, Ste 2010, Indianapolis, IN 46220

Schedule:

• Monday:8:00 AM - 5:00 PM
• Tuesday:8:00 AM - 5:00 PM
• Friday:8:00 AM - 5:00 PM

What You'll Do

• Room patients and support providers during clinic visits
• Manage patient messages, paperwork, and prior authorizations
• Assist with both clinical and administrative duties

What We're Looking For

• Certified and non-certified Medical Assistants considered
• New graduates and IU Health MA Trainee graduates welcome
• Strong teamwork, positive attitude, and willingness to learn
• Flexible, patient-focused, and open to feedback
• Internal Medicine experience a plus

What to Expect

• Fast-paced clinic environment with patients scheduled every 15-30 minutes
• Majority of time spent rooming patients
• Collaborative team of 10 Medical Assistants
• Strong culture built on teamwork, positivity, and patient care

Benefits

• Benefits Designed for You
• 401(k) with employer match
• Tuition reimbursement
• Student loan forgiveness eligibility
• Employee Assistance Program (EAP)
• Healthy Results Wellness Program with bi‑weekly incentives

Under the supervision of the designated supervisor and assigned physician, performs duties associated with direct patient care and clinical direction to provide patient care given in accordance with the organization standards. Assures completeness of ordered procedures and treatments, assures smooth patient flow, performs general lab work, instructs patients concerning procedures, treatments and needs, and ensures medical orders and referrals are carried out accurately and in a timely manner. Performs registration and scheduling activities per organizational and departmental procedures. Maintains EMR files and performs general front office functions as needed. May perform computerized physician order entry, only if directed by assigned physician. Expected to precept current MA team members or MA Externs as requested by leadership.

• AHA Basic Life Support for healthcare workers certification required. Other advanced life support certifications may be required per unit/department specialty according to patient care policies.
• High school diploma or equivalent required. Graduation from a Medical Assistant program required.
• Current certification in medical assisting required from America Association of Medical Assistants (CMA), American Medical Technologists (RMA), National Health Career Association (CCMA), National Center for competency Testing (NCMA), and/or American Medical Certification Association (CMAC).
• Knowledge of OSHA, CLIA, and ADA required.
• Knowledge of ICD-10 and CPT coding required.
• TB validated (to administer or read) or validation obtained within 6 months of hire preferred.
• Knowledge of Business Unit Quality Programs, Meaningful Use and Standard Work Programs and concepts within 6 months of hire.
• Knowledge of standard laboratory and medical procedures.
• Knowledge of insurance plans and third‑party payers.
• Ability to master standard clinical competencies per current Clinical policy, Point of Care and Skills Competency checklists.
• Requires basic math and accurate data collection and entry skills.