Medical Assistant II - Primary Care

Indiana University Health; Daleville (IN); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

401(k) match

Tuition reimbursement

Student loan forgiveness

EAP

Wellness program

Job summary

Indiana University Health is seeking a compassionate Medical Assistant to support clinic operations in Daleville, IN. Under supervision, you will room patients, handle front/back office tasks, manage messages, and assist providers with patient care while documenting in Cerner.

The ideal candidate has a high school diploma or MA program completion, and relevant certifications. We offer a supportive team, daytime hours Monday to Friday, and benefits including retirement contributions and tuition

Qualifications

• High school diploma or equivalent required; MA program preferred.
• Current medical assisting certification (CMA/RMA/CCMA/NCMA/CMAC) required.
• Knowledge of OSHA, CLIA, and ADA is preferred.
• Experience documenting patient care in Cerner or similar EMR.

Responsibilities

• Room patients and support providers during visits.
• Manage patient messages, paperwork, and prior authorizations.
• Assist with clinical and administrative duties.
• Room patients and complete intake procedures.
• Assist providers with patient care activities.
• Document in Cerner and maintain EMR files.
• Support phlebotomy and point-of-care testing.
• Handle scanning and maintenance of medical records.
• Prepare exam rooms and support clinic workflow.

Skills

Phlebotomy experience

Positive attitude

Strong communication skills

Willingness to learn

Education

High school diploma or equivalent

Medical Assistant program

CMA/RMA/CCMA/NCMA/CMAC certification

Tools

Cerner EMR

Job description

Overview

We are searching for individuals who are compassionate, serve with a purpose, are dedicated to supporting their team, and who seek excellence every day.

Location

14520 W Davis Dr Daleville IN 47334

Schedule

• Monday – Friday; 7:30 AM - 5:00 PM

What We're Looking For

• Dependable and reliable team players
• Positive attitude and strong communication skills
• Phlebotomy experience preferred
• Willingness to learn and support teammates

Typical Responsibilities

• Room patients and support providers during clinic visits
• Manage patient messages, paperwork, and prior authorizations
• Assist with both clinical and administrative duties
• Rooming patients and completing intake
• Assisting providers with patient care
• Documenting in Cerner
• Phlebotomy and point-of-care testing
• Managing patient messages
• Scanning and maintaining medical records
• Preparing exam rooms and supporting clinic workflow

Benefits

• 401(k) with employer match
• Tuition reimbursement
• Student loan forgiveness eligibility
• Employee Assistance Program (EAP)
• Healthy Results Wellness Program with bi‑weekly incentives

Under the supervision of the designated supervisor and assigned physician, performs duties associated with direct patient care and clinical direction to provide patient care given in accordance with the organization standards. Assures completeness of ordered procedures and treatments, assures smooth patient flow, performs general lab work, instructs patients concerning procedures, treatments and needs, and ensures medical orders and referrals are carried out accurately and in a timely manner. Performs registration and scheduling activities per organizational and departmental procedures. Maintains EMR files and performs general front office functions as needed. May perform computerized physician order entry, only if directed by assigned physician. Expected to precept current MA team members or MA Externs as requested by leadership.

• AHA Basic Life Support for healthcare workers certification required. Other advanced life support certifications may be required per unit/department specialty according to patient care policies.
• High school diploma or equivalent required. Graduation from a Medical Assistant program preferred.
• Current certification in medical assisting required from America Association of Medical Assistants (CMA), American Medical Technologists (RMA), National Health Career Association (CCMA), National Center for competency Testing (NCMA), and/or American Medical Certification Association (CMAC).
• Knowledge of OSHA, CLIA, and ADA required.
• Knowledge of ICD-10 and CPT coding required.
• TB validated (to administer or read) or validation obtained within 6 months of hire preferred.
• Knowledge of Business Unit Quality Programs, Meaningful Use and Standard Work Programs and concepts within 6 months of hire.
• Knowledge of standard laboratory and medical procedures.
• Knowledge of insurance plans and third‑party payers.
• Ability to master standard clinical competencies per current Clinical policy, Point of Care and Skills Competency checklists.
• Requires basic math and accurate data collection and entry skills.

We are an equal opportunity employer. IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.