Medical Assistant II Float Pool - Indy Metro Region

IU Health; Indianapolis (IN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Benefits Designed for You

401(k) with employer match

Tuition reimbursement

Student loan forgiveness eligibility

EAP

Healthy Results Wellness Program withb

bi-weekly incentives

Job summary

IU Health seeks a Medical Assistant to room patients, handle messages and authorizations, and support both clinical and administrative tasks. The role includes phlebotomy, basic lab work, and maintaining Cerner records within an ambulatory setting.

Must have MA program completion and relevant certification; Indiana metro clinics offer structured workflow and team collaboration. The position follows a Monday–Friday schedule with standard clinic hours, emphasizing patient care quality and

Qualifications

• High school diploma or equivalent required.
• Graduation from a Medical Assistant program required.
• Current CMA/RMA/CCMA/NCMA/CMAC/NHA certification preferred.

Responsibilities

• Room patients and support providers during clinic visits.
• Manage patient messages, paperwork, and prior authorizations.
• Assist with clinical and administrative duties.
• Document in Cerner and maintain medical records.
• Prepare exam rooms and support clinic workflow.
• Perform basic lab work and phlebotomy as needed.

Skills

Compassionate team player

Strong communication skills

Phlebotomy

Point-of-care testing

Prior authorization experience

Education

High school diploma or GED

Graduate of Medical Assistant program

Certification in medical assisting (CMA/RMA/CCMA/NCMA/CMAC/NHA)

Tools

Cerner EMR

Job description

Overview

We are searching for individuals who are compassionate, serve with a purpose, are dedicated to supporting their team, and who seek excellence every day.

Location

This position will float to the different Primary Care and Specialty offices within the Indy metro region.

Schedule

• Monday - Friday; 8:00am - 4:30pm

What We're Looking For

• Dependable and reliable team players
• Positive attitude and strong communication skills
• Willingness to learn and support teammates
• Phlebotomy, point-of-care testing, and prior authorization experience preferred
• Willingness to learn and support teammates

Typical Responsibilities

• Room patients and support providers during clinic visits
• Manage patient messages, paperwork, and prior authorizations
• Assist with both clinical and administrative duties
• Rooming patients and completing intake
• Assisting providers with patient care
• Documenting in Cerner
• Phlebotomy and point-of-care testing
• Managing patient messages
• Scanning and maintaining medical records
• Preparing exam rooms and supporting clinic workflow

Benefits

• Benefits Designed for You
• 401(k) with employer match
• Tuition reimbursement
• Student loan forgiveness eligibility
• Employee Assistance Program (EAP)
• Healthy Results Wellness Program with bi-weekly incentives

Under the supervision of the designated supervisor and assigned physician, performs duties associated with direct patient care and clinical direction to provide patient care given in accordance with the organization standards. Assures completeness of ordered procedures and treatments, assures smooth patient flow, performs general lab work, instructs patients concerning procedures, treatments and needs, and ensures medical orders and referrals are carried out accurately and in a timely manner. Performs registration and scheduling activities per organizational and departmental procedures. Maintains EMR files and performs general front office functions as needed. May perform computerized physician order entry, only if directed by assigned physician. Expected to precept current MA team members or MA Externs as requested by leadership.

• AHA Basic Life Support for healthcare workers certification required. Other advanced life support certifications may be required per unit/department specialty according to patient care policies.
• High school diploma or equivalent required. Graduation from a Medical Assistant program required.
• Current certification in medical assisting required from America Association of Medical Assistants (CMA), American Medical Technologists (RMA), National Health Career Association (CCMA), National Center for competency Testing (NCMA), American Medical Certification Association (CMAC), and/or National Healthcareer Association (NHA).
• Knowledge of OSHA, CLIA, and ADA required.
• Knowledge of ICD-10 and CPT coding required.
• TB validated (to administer or read) or validation obtained within 6 months of hire preferred.
• Knowledge of Business Unit Quality Programs, Meaningful Use and Standard Work Programs and concepts within 6 months of hire.
• Knowledge of standard laboratory and medical procedures.
• Knowledge of insurance plans and third-party payers.
• Ability to master standard clinical competencies per current Clinical policy, Point of Care and Skills Competency checklists.
• Requires basic math and accurate data collection and entry skills.