Medical Assistant II: Patient Care, EHR & Mentorship

AltaMed Health Services; Commerce (CA); Sur place; USD 36 000 - 42 000; Plein temps

Avantages offerts par ce poste

Medical, Dental and Vision insurance

403(b) Retirement savings plans with 


Flexible Spending Accounts

Career Advancement & Development

Résumé du poste

AltaMed Health Services is seeking a Medical Assistant II to act as an ambassador in assigned clinics, PSC, or Patient Registry teams. The MA II welcomes patients, supports direct clinical care, and ensures accurate documentation in the EHR while aiding administrative duties.

The role also includes mentoring other MAs and offering telephone support at the Patient Service Center. The successful candidate will have a Medical Assistant certificate with a high school diploma, at least 1 year of

Qualifications

• Medical Assistant certificate with high school diploma or equivalent required.
• Minimum 1 year of back-office Medical Assistant experience in outpatient/clinic settings preferred.
• Phlebotomy certification preferred.
• Nationally recognized Medical Assistant certification preferred.
• Bilingual English/Spanish/Mandarin/Cantonese strongly preferred depending on location.
• Valid BLS certification or higher required per AHA/Red Cross guidelines.

Responsabilités

• Welcome patients and create a positive patient experience while managing expectations with compassion and respect.
• Assist in direct patient care and perform routine clinical procedures and technical/clerical support.
• Document all specialties in the EHR and support back-office processes.
• Mentor and train Medical Assistant team and provide feedback to Nursing Supervisor/Manager.
• Provide other duties over the telephone when working at the Patient Service Center.

Connaissances

Bilingual

Formation

Medical Assistant certificate with HS diploma

Description du poste

AltaMed Health Services is seeking a Medical Assistant II to act as an ambassador in assigned clinics, PSC, or Patient Registry teams. The MA II welcomes patients, supports direct clinical care, and ensures accurate documentation in the EHR while aiding administrative duties.

The role also includes mentoring other MAs and offering telephone support at the Patient Service Center. The successful candidate will have a Medical Assistant certificate with a high school diploma, at least 1 year of