Medical Assistant II: Patient Care & Front Office Pro

Indiana University Health System; Fort Wayne (IN); On-site; USD 33,000 - 45,000; Full time

Job summary

Indiana University Health System seeks compassionate Medical Assistants to support direct patient care, manage front-office tasks, and ensure accurate medical orders are carried out. The role includes registration, scheduling, EMR maintenance, and front desk responsibilities in a fast-paced clinical setting.

Required BLS for healthcare workers, MA certification (CMA/RMA/CCMA/NCMA/CMAC), and knowledge of ICD-10/CPT coding, OSHA/CLIA/ADA.

Qualifications

• AHA Basic Life Support for healthcare workers certification required.
• High school diploma or equivalent required. Graduation from a Medical Assistant program preferred.
• Current certification in CMA, RMA, CCMA, NCMA, or CMAC is required.
• Knowledge of OSHA, CLIA, and ADA required.
• Knowledge of ICD-10 and CPT coding required.
• TB validation or within 6 months of hire preferred.
• Knowledge of Quality Programs and Meaningful Use within 6 months of hire.
• Knowledge of standard laboratory and medical procedures.
• Knowledge of insurance plans and third-party payers.
• Ability to master standard clinical competencies and data entry skills.

Responsibilities

• Performs duties associated with direct patient care and clinical direction to provide patient care according to organizational standards.
• Ensures completeness of ordered procedures and treatments, assures smooth patient flow, and performs general lab work.
• Instructs patients concerning procedures and needs; ensures orders and referrals are carried out timely.
• Performs registration and scheduling activities per departmental procedures; maintains EMR files.
• Performs general front office functions; may perform computerized physician order entry as directed.
• Expected to precept current MA team members or MA externs as requested by leadership.

Skills

Compassionate

Team support

Excellence oriented

Data entry

Education

High school diploma or equivalent

Medical Assistant program

CMA/RMA/CCMA/NCMA/CMAC certification

Tools

EMR

Scheduling systems

Front office processes

Job description

Indiana University Health System seeks compassionate Medical Assistants to support direct patient care, manage front-office tasks, and ensure accurate medical orders are carried out. The role includes registration, scheduling, EMR maintenance, and front desk responsibilities in a fast-paced clinical setting.

Required BLS for healthcare workers, MA certification (CMA/RMA/CCMA/NCMA/CMAC), and knowledge of ICD-10/CPT coding, OSHA/CLIA/ADA.