Medical Assistant II – Patient Care Champion

massgeneralbrigham; Everett (MA); On-site; USD 32,000 - 39,000; Full time

Job summary

Mass General Brigham is seeking a patient-facing clinical support role with rotating shifts and a focus on delivering compassionate patient experiences. You will welcome patients, prepare exam spaces, and assist the care team while documenting medical information accurately.

The position emphasizes teamwork with physicians and nursing staff, involves processing vital signs, and requires adherence to privacy regulations in a busy clinical setting.

Qualifications

• Education requirements include a High School Diploma or Equivalent.
• Licenses: BLS, CMA, EMT-B preferred by Mass General Brigham.

Responsibilities

• Welcome and interview patients while collecting vital signs and health information.
• Prepare patients, exam rooms, equipment, and supplies for visits.
• Accurately document patient information, medical histories, and test results.
• Support laboratory specimen collection and preparation.
• Assist with office duties and coordination with other departments.
• Maintain a clean, safe clinical environment.

Skills

Interpersonal skills

Communication

Vital signs

Time management

Attention to detail

Education

High School Diploma or Equivalent

BLS Certification

Certified Medical Assistant

Emergency Medical Technician (EMT-B)

Tools

EHR systems

Medical office software

Job description

Mass General Brigham is seeking a patient-facing clinical support role with rotating shifts and a focus on delivering compassionate patient experiences. You will welcome patients, prepare exam spaces, and assist the care team while documenting medical information accurately.

The position emphasizes teamwork with physicians and nursing staff, involves processing vital signs, and requires adherence to privacy regulations in a busy clinical setting.