Patient Care Medical Assistant II – Clinical Support Pro

Massachusetts General Hospital; Boston (MA); On-site; USD 32,000 - 34,000; Full time

Job summary

Mass General Brigham in Boston seeks a patient care associate to welcome patients, collect vital signs and health information, prepare exam rooms, and support clinical staff in delivering efficient, compassionate care.

You will document medical histories, assist with specimen collection, and coordinate with physicians, nurse practitioners, and other departments. This on-site role emphasizes accuracy, privacy compliance, teamwork, and excellent patient service at 55 Fruit Street.

Qualifications

• High School Diploma or equivalent required; Medical Assisting preferred.
• License requirements include BLS and Medical Assistant certification where applicable.
• Direct MA or medical field experience of 1–2 years.
• Knowledge of medical terminology and privacy regulations.

Responsibilities

• Welcome patients and collect vital signs and health information.
• Prepare patients, exam rooms, equipment, and supplies for visits.
• Accurately document patient information and medical histories.
• Support laboratory specimen collection and preparation.
• Assist with office duties and coordination with other departments.
• Maintain a clean, safe, and organized clinical environment.

Skills

Interpersonal skills

Communication

Vital signs

Medical terminology

EHR systems

Time management

Attention to detail

Privacy rules

Education

High School Diploma or Equivalent

Associate's Degree in Medical Assisting (preferred)

Tools

EHR software

Medical office software

Job description

Mass General Brigham in Boston seeks a patient care associate to welcome patients, collect vital signs and health information, prepare exam rooms, and support clinical staff in delivering efficient, compassionate care.

You will document medical histories, assist with specimen collection, and coordinate with physicians, nurse practitioners, and other departments. This on-site role emphasizes accuracy, privacy compliance, teamwork, and excellent patient service at 55 Fruit Street.