Medical Assistant II - Front Desk & Patient Flow

University Hospitals Pain Management; Westlake (OH); Hybrid; USD 34,000 - 42,000; Full time

Job summary

University Hospitals Pain Management is seeking a capable Medical Assistant to support patient flow and front desk operations within the clinic.

You will schedule appointments, verify patient payor information, document appropriately, and ensure PHI is protected per UH policies. This on-site role emphasizes teamwork and a patient-centered approach while handling additional duties as assigned.

Responsibilities

• Manage patient flow to facilitate unit operations.
• Front desk duties: scheduling patients, collecting and verifying payor information, and other patient documentation.
• Perform other duties as assigned.
• Adhere to policies and maintain PHI compliance and UH standards.

Skills

Medical Assistant duties

Patient flow management

Front desk responsibilities

Job description

University Hospitals Pain Management is seeking a capable Medical Assistant to support patient flow and front desk operations within the clinic.

You will schedule appointments, verify patient payor information, document appropriately, and ensure PHI is protected per UH policies. This on-site role emphasizes teamwork and a patient-centered approach while handling additional duties as assigned.