Medical Assistant: Front Office & Clinical Care

Lehigh Valley Health Network, Inc.

Easton (Northampton County)

On-site

USD 36,000 - 52,000

Full time

14 days+

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Job summary

Lehigh Valley Health Network, Inc. is seeking a Medical Assistant to join the clinical team in Easton. The role supports exam preparation, history taking, scheduling, and patient communications in a fast-paced healthcare setting.

The position involves rooming patients, collecting histories, and assisting providers with clinical and clerical tasks. Training in EMR and patient-centered care is essential, with day shift hours and onsite work at the Health Center in Easton.

Qualifications

Specialized Diploma as a Medical Assistant.
Ability to adapt to constant change within a healthcare setting.
Excellent computer skills including EMR, word processing, and Excel.

Responsibilities

Prepares patient and equipment for exams/procedures and maintains exam rooms and clinical area.
Performs medical history collection and medication refill, per protocol.
Collects and prepares lab specimens/lab requisitions accurately and schedules and obtains authorizations for referrals and/or procedures.
Identifies actual or potential patient risks and communicates those risks to the licensed nurse or provider upon recognition.
Adheres to clerical, clinical, and EMR workflows.
Performs clerical duties and provides front office support duties such as greeting and welcoming patients and providing excellent customer service both in-person and over the phone.
Collects co-payments, schedules appointments, updates missing patient demographics, obtains referrals and pre-certifications.
Uses patient centered care concepts in delivering care and performing related activities.