Medical Assistant & Front Desk Specialist

NorthShore University HealthSystem; Evanston (IL); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Annual incentive plan

Shift incentives (on-call/holiday)

Tuition reimbursement

Free parking

Wellness program savings

Job summary

Endeavor Health in Evanston, IL is seeking a Medical Assistant/Patient Support Assistant for Outpatient Services. The role covers front desk duties, scheduling, patient registration, and basic clinical tasks in a busy physician practice.

Responsibilities include checking in/out patients, collecting co-pays, verifying insurances, and providing vitals and basic injections as needed. Travel to other sites may be required based on department needs.

Qualifications

• High school diploma or equivalent required; completion of an accredited medical assisting program preferred but not required.
• CPR certification through the American Heart Association required; MA certification (AMT or AAMA) preferred but not required.
• One year of work experience in a medical office or related field preferred; on-the-job training provided for those without prior MA training.

Responsibilities

• Answer phones and schedule appointments.
• Collect co-payments and complete patient registration.
• Provide front office support and verify insurances.
• Greet patients and escort to exam room; document vitals, allergies, meds, and visit reason.
• Support physician practice with administrative tasks; check in/out patients.

Skills

Communication skills

Scheduling

Customer service

Phlebotomy

Education

High school diploma

Medical assisting program (preferred)

Job description

Endeavor Health in Evanston, IL is seeking a Medical Assistant/Patient Support Assistant for Outpatient Services. The role covers front desk duties, scheduling, patient registration, and basic clinical tasks in a busy physician practice.

Responsibilities include checking in/out patients, collecting co-pays, verifying insurances, and providing vitals and basic injections as needed. Travel to other sites may be required based on department needs.