Medical Assistant – Clinical Support Team Lead

Brigade Health; West Hollywood (CA); On-site; USD 71,635,000 - 77,366,000; Full time

Benefits offered by this job

Paid time off

Health, dental, vision, and basic life

CE reimbursement

Job summary

Access Healthcare Associates, part of Brigade Health, is seeking a full-time Medical Assistant to support the Clinical Department in our mobile medical practice serving seniors in LA-area facilities and private homes. You will assist with recruitment, onboarding, and daily clinical operations.

The role requires leadership experience, strong computer skills, and comfort working with senior patients. On-site position with competitive hourly pay and benefits.

Qualifications

• Certification as a Medical Assistant from an approved school or equivalent.
• Strong computer skills including EHR, email, Word, and spreadsheets.
• Leadership or team lead experience in a clinical setting.
• Excellent written and verbal communication; interpersonal skills.
• Comfortable working with senior patients.
• Detail-oriented, organized, reliable, and punctual.

Responsibilities

• Assist with recruitment, onboarding, training, and development of Clinical Team members.
• Support the Clinical Supervisor with daily clinical operations and departmental priorities.
• Monitor attendance, PTO, call-offs, workload distribution, productivity, and team performance.
• Provide coaching, auditing, and productivity support to meet departmental goals.
• Ensure timely handling of patient cases, faxes, emails, lab reviews, prescription refills, and hotline messages.
• Track KPIs and maintain accurate clinical tracking systems, workflows, and reports.
• Coordinate skilled nursing facility workflows and Home Health referrals, including documentation, follow-up, and communication.
• Lead daily Clinical Team stand-up meetings and coordinate weekly departmental alignment meetings.
• Maintain the Clinical Department sections of the Monday Morning Meeting agenda.
• Prepare required reports, metrics, and deliverables for leadership and management.
• Partner with leadership to improve workflows, SOPs, and operational tools.
• Complete special projects and additional duties as assigned.

Skills

Leadership experience

Multitasking

Communication skills

Attention to detail

Education

Medical Assistant certification

Tools

EHR systems

Microsoft Word

Spreadsheets

Job description

Access Healthcare Associates as part of Brigade Health is an inclusive, diverse, and purpose-driven healthcare company. We value corporate wellness and employee growth through movement and meditation sessions, quarterly goal meetings with an expert coach, educational staff meetings, staff outings, and more.

We are a mobile medical practice serving the senior population in assisted living communities, skilled nursing facilities, board and care facilities, and private homes. We are currently seeking a full-time Medical Assistant with strong clinical expertise to provide in-office support and assist with overseeing our Clinical Department.

Job Responsibilities

• Assist with the recruitment, onboarding, training, and development of Clinical Team members.
• Support the Clinical Supervisor with daily clinical operations and departmental priorities.
• Monitor attendance, PTO, call-offs, workload distribution, productivity, and team performance.
• Provide coaching, auditing, and productivity support to meet departmental goals.
• Ensure timely handling of patient cases, faxes, emails, lab reviews, prescription refills, and hotline messages.
• Track KPIs and maintain accurate clinical tracking systems, workflows, and reports.
• Coordinate skilled nursing facility workflows and Home Health referrals, including documentation, follow-up, and communication.
• Lead daily Clinical Team stand-up meetings and coordinate weekly departmental alignment meetings.
• Maintain the Clinical Department sections of the Monday Morning Meeting agenda.
• Prepare required reports, metrics, and deliverables for leadership and management.
• Partner with leadership to improve workflows, SOPs, and operational tools.
• Complete special projects and additional duties as assigned.

Qualifications

• Certification as a Medical Assistant from an approved school or equivalent training and experience.
• Very strong computer skills, including EHR systems, email, Microsoft Word, and spreadsheets.
• Basic clinical knowledge.
• Must have previous leadership or team lead experience in a clinical or healthcare setting.
• Excellent written, verbal, and interpersonal communication skills.
• Detail-oriented, organized, professional, reliable, punctual, and flexible.
• Ability to multitask and thrive in a fast-paced environment.
• Must be comfortable working with senior patients.

Compensation And Benefits

• $25-$27 per hour
• Paid time off
• Health, dental, vision, and basic life insurance
• Reimbursement for continuing education and certificate renewals

Local Los Angeles-area candidates only. Must be able to commute to our Beverly Hills location.

Hourly range for posted region: $25 USD - $27 USD