Medical Assistant – Clinical Support Team Lead

Brigade Health; Santa Monica (CA); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

Paid time off

Health, dental, vision, and basic life

Education reimbursement

Certification renewals

Job summary

Brigade Health is hiring a Medical Assistant to support in-office clinical operations and oversee the Clinical Department. You will assist with recruitment, onboarding, training, and development of the Clinical Team, while supporting daily clinical operations and department priorities.

The role requires strong computer skills, EHR experience, and ability to lead in a fast-paced environment while delivering high-quality patient care for seniors in ambulatory settings.

Qualifications

• Certification as a Medical Assistant from an approved school or equivalent training and experience.

Responsibilities

• Assist with recruitment, onboarding, training, and development of Clinical Team members.

Skills

Leadership experience

EHR proficiency

Multitasking

Communication skills

Clinical knowledge

Education

Medical Assistant certification

Tools

MS Word

Spreadsheets

Job description

Access Healthcare Associates as part of Brigade Health is an inclusive, diverse, and purpose-driven healthcare company. We value corporate wellness and employee growth through movement and meditation sessions, quarterly goal meetings with an expert coach, educational staff meetings, staff outings, and more. We are a mobile medical practice serving the senior population in assisted living communities, skilled nursing facilities, board and care facilities, and private homes. We are currently seeking a full-time Medical Assistant with strong clinical expertise to provide in-office support and assist with overseeing our Clinical Department.

Job Responsibilities

• Assist with the recruitment, onboarding, training, and development of Clinical Team members.
• Support the Clinical Supervisor with daily clinical operations and departmental priorities.
• Monitor attendance, PTO, call-offs, workload distribution, productivity, and team performance.
• Provide coaching, auditing, and productivity support to meet departmental goals.
• Ensure timely handling of patient cases, faxes, emails, lab reviews, prescription refills, and hotline messages.
• Track KPIs and maintain accurate clinical tracking systems, workflows, and reports.
• Coordinate skilled nursing facility workflows and Home Health referrals, including documentation, follow-up, and communication.
• Lead daily Clinical Team stand-up meetings and coordinate weekly departmental alignment meetings.
• Maintain the Clinical Department sections of the Monday Morning Meeting agenda.
• Prepare required reports, metrics, and deliverables for leadership and management.
• Partner with leadership to improve workflows, SOPs, and operational tools.
• Complete special projects and additional duties as assigned.

Qualifications

• Certification as a Medical Assistant from an approved school or equivalent training and experience.
• Very strong computer skills, including EHR systems, email, Microsoft Word, and spreadsheets.
• Basic clinical knowledge.
• Must have previous leadership or team lead experience in a clinical or healthcare setting.
• Excellent written, verbal, and interpersonal communication skills.
• Detail-oriented, organized, professional, reliable, punctual, and flexible.
• Ability to multitask and thrive in a fast-paced environment.
• Must be comfortable working with senior patients.

Compensation And Benefits

• $25–$27 per hour
• Paid time off
• Health, dental, vision, and basic life insurance
• Reimbursement for continuing education and certificate renewals

Local Los Angeles-area candidates only. Must be able to commute to our Beverly Hills location.

Hourly range for posted region: $25 USD - $27 USD