Clinical Operations Lead — Medical Assistant

Access Healthcare Associates; Santa Monica (CA); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision insurance

Basic life insurance

Education reimbursement

Job summary

Access Healthcare Associates, part of Brigade Health, is a mobile medical practice serving seniors in LA-area facilities and private homes. We seek a full-time Medical Assistant with leadership experience to support our Clinical Department in Beverly Hills and oversee daily clinical operations.

The role requires MA certification, strong computer skills, and the ability to lead teams, coordinate workflows, and improve SOPs. Competitive hourly compensation and benefits are offered.

Qualifications

• Certification as a Medical Assistant from an approved school or equivalent training and experience.
• Very strong computer skills, including EHR systems, email, Microsoft Word, and spreadsheets.
• Must have previous leadership or team lead experience in a clinical or healthcare setting.
• Basic clinical knowledge.
• Excellent written, verbal, and interpersonal communication skills.
• Detail-oriented, organized, professional, reliable, punctual, and flexible.
• Ability to multitask and thrive in a fast-paced environment.
• Must be comfortable working with senior patients.

Responsibilities

• Assist with the recruitment, onboarding, training, and development of Clinical Team members.
• Support the Clinical Supervisor with daily clinical operations and departmental priorities.
• Monitor attendance, PTO, call-offs, workload distribution, productivity, and team performance.
• Provide coaching, auditing, and productivity support to meet departmental goals.
• Ensure timely handling of patient cases, faxes, emails, lab reviews, prescription refills, and hotline messages.
• Track KPIs and maintain accurate clinical tracking systems, workflows, and reports.
• Coordinate skilled nursing facility workflows and Home Health referrals, including documentation, follow-up, and communication.
• Lead daily Clinical Team stand‑up meetings and coordinate weekly departmental alignment meetings.
• Maintain the Clinical Department sections of the Monday Morning Meeting agenda.
• Prepare required reports, metrics, and deliverables for leadership and management.
• Partner with leadership to improve workflows, SOPs, and operational tools.
• Complete special projects and additional duties as assigned.

Skills

Leadership experience

EHR proficiency

MS Word

Spreadsheets

Communication skills

Senior care experience

Multitasking

Detail-oriented

Education

Medical Assistant certification

Tools

EHR systems

Job description

Access Healthcare Associates, part of Brigade Health, is a mobile medical practice serving seniors in LA-area facilities and private homes. We seek a full-time Medical Assistant with leadership experience to support our Clinical Department in Beverly Hills and oversee daily clinical operations.

The role requires MA certification, strong computer skills, and the ability to lead teams, coordinate workflows, and improve SOPs. Competitive hourly compensation and benefits are offered.