Medical Assistant (Bilingual)

NEO Surgical Group; Kissimmee (FL); On-site; USD 36,000 - 48,000; Full time

Job summary

NEO Surgical Group is seeking a Medical Assistant to provide clinical support and front desk coverage across clinic locations in Florida. The role balances patient care, documentation in EHR, appointment coordination, and insurance verification while supporting smooth daily operations.

The candidate should be flexible, detail-oriented, capable of multitasking, and willing to travel between locations as needed. Prior front desk experience is a plus, and bilingual abilities are valued.

Qualifications

• Certified or Registered Medical Assistant preferred but not required.
• Experience in medical assisting or front desk duties is a plus.
• Experience assisting with C-arm procedures is a plus.
• Strong attention to detail and multitasking abilities.
• Flexible schedule with availability to work Saturdays and travel between locations.
• Bilingual is a plus.

Responsibilities

• Take vital signs, venipuncture, specimen collection, assist with DME and wound care.
• Assist physicians during minimally invasive procedures using a C-arm, ensuring proper positioning and support for imaging.
• Prepare procedure rooms and equipment for use and keep areas clean.
• Monitor and support patients during and after procedures and assist providers as needed.
• Document patient information accurately in Electronic Health Records (EHR).
• Greet patients, handle check-in/check-out, and schedule appointments to optimize flow.
• Verify insurance information and manage patient intake; answer calls with empathetic communication.
• Maintain front desk operations, inventory, and filing of patient charts.

Skills

Medical assisting

Front desk

Vital signs

Venipuncture

EHR documentation

Bilingual

Education

Certified Medical Assistant

Tools

EHR system

C-arm

Job description

We are a dynamic and expanding personal injury medical facility specializing in pain management, physical rehabilitation, and outpatient procedures. Our dedicated multidisciplinary team focuses on delivering compassionate, evidence-based care to patients recovering from accidents and injuries. As we grow, we are looking to add a reliable and skilled Medical Assistant to our team who can also take on key front desk responsibilities to support our clinic's day-to-day operations.

Position Overview

The Medical Assistant & Front Desk Support role is designed for someone with exceptional clinical and administrative skills, and the ability to balance both direct patient care and important office duties. This person will support both clinical and front desk functions, ensuring the clinic runs smoothly, patients receive timely care, and office operations are organized and efficient.

Key Responsibilities

Clinical Support:

• Take vital signs, venipuncture, specimen collection, assist with durable medical equipment (DME) and post-operative wound care.
• Assist physicians during minimally invasive procedures using a C-arm, ensuring proper positioning and support for optimal imaging and procedure execution.
• Ensure procedure rooms and equipment are prepared, clean, and ready for use.
• Monitor and support patients during and after procedures, assisting providers as needed.
• Accurately and promptly document patient information in Electronic Health Records (EHR).

Administrative & Front Desk Support

• Greet patients in a warm, professional manner and assist with check-in/check-out procedures.
• Schedule appointments, follow-ups, and medical procedures efficiently to optimize patient flow.
• Manage patient intake and verify insurance and other relevant information.
• Answer patient phone calls and inquiries, offering clear and empathetic communication.
• Communicate procedure instructions, and appointment reminders.
• Assist with administrative tasks such as filing, scanning, and organizing patient charts.
• Ensure smooth operations by managing front desk duties, including patient check-in, check-out, and ensuring patient forms are completed.
• Handle various office tasks like maintaining inventory of medical supplies, ensuring the clinic's operational needs are met.

Operational Flexibility

• Float between multiple office locations as needed, providing support wherever the clinic requires it.
• Collaborate effectively with both clinical and administrative teams to provide seamless patient care and optimize clinic workflow.

Qualifications

• Certified or Registered Medical Assistant (preferred but not required).
• Prior experience in medical assisting or front desk duties is a plus, but training will be provided for the right candidate.
• Experience assisting with minimally invasive procedures using a C-arm is a plus but not required (training will be provided).
• Strong attention to detail and excellent multitasking abilities.
• Ability to maintain a calm and professional demeanor under pressure.
• Flexible schedule with availability to work Saturdays and travel between clinic locations as needed.
• Bilingual is a plus!

Employment for this position is contingent upon successful completion of a background screening. All offers of employment are conditional until the background check process has been completed and cleared.

Please see the link to the new Care Provider Background Screening Clearinghouse Education and Awareness website.

https://info.flclearinghouse.com