Medical Assistant

EolaCondo.com; El Paso (TX); On-site; USD 35,000 - 45,000; Full time

Job summary

A healthcare provider specializing in personal injury recovery is seeking a Medical Assistant to support clinical and administrative functions in a fast-paced environment. Responsibilities include preparing patients for examinations, managing medical records, and coordinating referrals. Candidates should have a High School Diploma and Medical Assistant certification, with at least one year of experience in a clinical setting. Bilingual in English/Spanish is mandatory. This role demands strong organizational skills and attention to detail.

Qualifications

• Minimum 1 year of experience in a clinical setting, preferably in personal injury or orthopedics.
• Familiarity with medical documentation standards is essential.
• Bilingual in English/Spanish is mandatory.

Responsibilities

• Prepare patients for examination, including vital signs and medical history.
• Assist providers during examinations and procedures.
• Manage patient intake and coordinate referrals.
• Handle medical records requests for legal and insurance purposes.
• Track authorizations and treatment timelines for injury claims.

Skills

Attention to detail

Organizational skills

Excellent communication

Patient service skills

Multitasking ability

Education

High School Diploma or equivalent

Medical Assistant certification

Tools

EMR systems

Job description

Job Title: Medical Assistant – Personal Injury Clinic

Position Summary

The Medical Assistant (MA) in a personal injury clinic plays a critical role in supporting providers in delivering high-quality care to patients recovering from injury. This position involves both clinical and administrative responsibilities, with a strong focus on documentation accuracy, patient flow, and coordination of care related to injury cases.

Key Responsibilities

Clinical Duties

• Prepare patients for examination, including obtaining vital signs and medical history related to injury
• Assist providers during examinations and procedures
• Perform basic clinical tasks such as blood draws, splinting, and assisting with injections (as permitted)
• Ensure proper documentation of injuries, symptoms, and patient progress
• Support TBI (Traumatic Brain Injury) and musculoskeletal evaluations as directed by provider as well as TBI testing.
• Maintain clean, organized, and fully stocked exam rooms

Administrative Duties

• Accurately enter patient information, treatment plans, and provider notes into EMR system
• Manage patient intake, including verifying policies and personal injury claim details
• Coordinate referrals for imaging, physical therapy, vestibular rehab, and specialty care
• Schedule follow-up appointments and track patient compliance with treatment plans
• Handle medical records requests and ensure proper documentation for legal and insurance purposes
• Assist with end-of-day reconciliation, including chart completion and documentation audits

Personal Injury‑Specific Responsibilities

• Understand personal injury workflows, including attorney involvement and lien‑based care
• Ensure accurate and detailed documentation to support legal cases
• Communicate effectively with case managers, attorneys, and case managers when necessary
• Track authorizations, referrals, and treatment timelines for injury claims

Qualifications

• High School Diploma or equivalent required; Medical Assistant certification completed
• Minimum 1 year of experience in a clinical setting (personal injury or orthopedics preferred)
• Familiarity with EMR systems and medical documentation standards
• Strong attention to detail and organizational skills
• Ability to multitask in a fast‑paced environment
• Excellent communication and patient service skills

Preferred Skills

• Experience with personal injury cases, workers’ compensation, or accident‑related care
• Knowledge of medical terminology related to orthopedic and neurological injuries
• Bilingual (English/Spanish) is Mandatory

Work Environment

• Fast‑paced clinic setting focused on injury recovery and rehabilitation
• Frequent interaction with patients experiencing acute or chronic pain
• Collaboration with providers, case managers, and administrative staff

Physical Requirements

• Ability to stand for extended periods
• Ability to lift/move patients as needed (up to 25–40 lbs with assistance)
• Manual dexterity to perform clinical tasks