Medical Assistant - Back-Office & Patient Care Pro

Panoramic Health; Antioch (CA); On-site; USD 42,000 - 55,000; Full time

Job summary

Panoramic Health seeks a Medical Assistant in California to support physicians, record histories, schedule appointments, and assist during exams. You will help with charting, patient communication, and back-office coordination to ensure smooth clinic operations.

The role also involves stocking supplies, handling specimen prep, maintaining confidentiality, and training staff as needed. A high school diploma or GED is required, and completing an accredited medical assisting program is preferred.

Qualifications

• High school diploma or GED required.
• Completion of an accredited medical assistance certification program preferred.
• Minimum 2 years; combined education/experience as substitute for minimum experience.

Responsibilities

• Provides general back-office support to physicians.
• Assist provider with exams as needed.
• Stock and monitor inventory levels of medical supplies.
• Monitors and maintains medication sample closet.
• Prepares and assists patient for testing. Obtain results for exams as requested.
• Obtain lab results, have physician review, and notify patient of results as instructed by physician.
• Answer patient calls and respond in a prompt and professional manner.
• Responsible for final review of chart after chart prep.
• Train back-office staff on an as needed basis when requested by Office Administrator.
• Responds and complies with requests for information via most appropriate method, including fax.
• Responsible for completing all requests within timeframes as established by office policy.
• Follow rules and regulations of confidentiality protection as it relates to patient information.
• Delivers information to patient care or other designated areas including provider offices.
• Completes the referral process on specific procedures when requested to do so by Office Administrator.
• Provides leadership and guidance for excellent customer service.
• Communicates and engages effectively with others.
• Continually seeks opportunities to learn, share knowledge, and develop processes for the transfer of information.
• Follows and maintains policy and procedures.
• Perform other duties and responsibilities as required, assigned, or requested.

Skills

Back-office support

Patient interaction

Medical assisting

Inventory management

Education

High school diploma or GED

Medical assisting certification

Job description

Panoramic Health seeks a Medical Assistant in California to support physicians, record histories, schedule appointments, and assist during exams. You will help with charting, patient communication, and back-office coordination to ensure smooth clinic operations.

The role also involves stocking supplies, handling specimen prep, maintaining confidentiality, and training staff as needed. A high school diploma or GED is required, and completing an accredited medical assisting program is preferred.