Back-Office Medical Assistant: Patient Care & Admin

Panoramic Health; Tucson (AZ); On-site; USD 37,000 - 48,000; Full time

Job summary

Panoramic Health seeks a Back Office Medical Assistant to support both administrative and clinical tasks in a physician practice. You will greet patients, collect payments, and manage scheduling while assisting providers with exams and procedures in athenaClinicals.

The role requires one year of MA experience, EHR proficiency, and familiarity with insurance and billing basics. Strong communication and organizational skills are essential for success in this team-based environment.

Qualifications

• Completion of an accredited Medical Assistant program.
• Current Medical Assistant Certification by the AAMA or equivalent preferred.
• Current CPR certification preferred.
• At least 1 year of relevant medical assistant experience in a physician office.
• Broad understanding of clinical operations and physician office practice.
• athenaClinicals EHR experience.
• Experience with PMD Soft and other secure clinical applications.
• Ability to enter data into athenaClinicals and use Microsoft Office.

Responsibilities

• Greets patients and performs check-in/check-out procedures; collects co-pays and balances.
• Answers phone calls, schedules appointments, maintains clinical inboxes in athenaClinicals.
• Rooms patients, obtains vitals, conducts intake and records data in athenaClinicals.
• Determine response priority for calls and messages; consult with physician as needed.
• Collect specimens and follow CLIA regulations.
• Assist with referrals to specialty care, imaging, or labs.
• Call patients with test results or instructions.
• Prepare for visits and lab work; manage reminder calls.

Skills

Communication skills

HIPAA compliance

Basic math

Data entry

Microsoft Office

English proficiency

Education

Accredited Medical Assistant program

AAMA Certification

CPR certification

Tools

athenaClinicals EHR

PMD Soft

Microsoft Office

Job description

Panoramic Health seeks a Back Office Medical Assistant to support both administrative and clinical tasks in a physician practice. You will greet patients, collect payments, and manage scheduling while assisting providers with exams and procedures in athenaClinicals.

The role requires one year of MA experience, EHR proficiency, and familiarity with insurance and billing basics. Strong communication and organizational skills are essential for success in this team-based environment.