Medical Assistant – Patient Care & Front Office Support

Panoramic Health; Walnut Creek, Northern (CA, KY); Hybrid; USD 36,000 - 48,000; Full time

Job summary

Panoramic Health in Walnut Creek is seeking a dedicated Medical Assistant to support clinicians in providing patient care. The role includes recording histories, updating patient files, scheduling appointments, and preparing patients for testing, with emphasis on accuracy and efficiency.

The position requires a high school diploma or GED, and completion of a certified medical assistant program is preferred. Candidates should have at least two years of combined education/experience.

Qualifications

• High school diploma or GED required.
• Completion of an accredited medical assistant certification program preferred.
• Minimum 2 years; combined education/experience as substitute for minimum experience.

Responsibilities

• Provides general back-office support to physicians.
• Assist provider with exams as needed.
• Stock and monitor inventory levels of medical supplies.
• Monitors and maintains medication sample closet.
• Prepares and assists patient for testing. Obtain results for exams as requested. Obtain lab results, have physician review, and notify patient of results as instructed by physician.
• Answer patient calls and respond in a prompt and professional manner.
• Responsible for final review of chart after chart prep.
• Train back-office staff on an as needed basis when requested by Office Administrator.
• Responds and complies with requests for information via most appropriate method, including fax.
• Responsible for completing all requests within timeframes as established by office policy.
• Follow rules and regulations of confidentiality protection as it relates to patient information.
• Delivers information to patient care or other designated areas including provider offices.
• Completes the referral process on specific procedures when requested to do so by Office Administrator.
• Provides leadership and guidance for excellent customer service.
• Communicates and engages effectively with others.
• Continually seeks opportunities to learn, share knowledge, and develop processes for the transfer of information.
• Follows and maintains policy and procedures.
• Perform other duties and responsibilities as required, assigned, or requested.

Skills

Back-office support

Patient communication

Record keeping

Education

High school diploma or GED

Accredited medical assistant certification (preferred)

Job description

Panoramic Health in Walnut Creek is seeking a dedicated Medical Assistant to support clinicians in providing patient care. The role includes recording histories, updating patient files, scheduling appointments, and preparing patients for testing, with emphasis on accuracy and efficiency.

The position requires a high school diploma or GED, and completion of a certified medical assistant program is preferred. Candidates should have at least two years of combined education/experience.