Medical Assistant: Back-Office Pro, Patient Care

Panoramic Health; Alexandria (VA); On-site; USD 32,000 - 48,000; Full time

Job summary

Panoramic Health is seeking a Medical Assistant to support physicians in a busy clinical setting. You will help with exams, prepare patients for testing, and manage inventory and chart reviews.

The role emphasizes patient communication, privacy compliance, and cross-functional collaboration with provider offices. The ideal candidate has a high school diploma or GED and completion of an accredited medical assistant program; 2+ years experience or equivalent education/experience is acceptable.

Qualifications

• High school diploma or GED required.
• Completion of an accredited medical assistance certification program preferred.
• Minimum 2 years; combined education/experience may substitute for minimum experience.

Responsibilities

• Provides general back-office support to physicians.
• Assist provider with exams as needed.
• Stock and monitor inventory levels of medical supplies.
• Monitors and maintains medication sample closet.
• Prepares patients for testing and obtains results per physician instructions.
• Answers patient calls promptly and professionally.
• Responsible for final review of chart after chart prep.
• Train back-office staff on an as needed basis when requested by Office Administrator.
• Responds and complies with requests for information via most appropriate method, including fax.
• Responsible for completing all requests within timeframes as established by office policy.
• Follow rules and regulations of confidentiality protection as it relates to patient information.
• Delivers information to patient care or other designated areas including provider offices.
• Completes the referral process on specific procedures when requested to do so by Office Administrator.
• Provides leadership and guidance for excellent customer service.
• Communicates and engages effectively with others.
• Continually seeks opportunities to learn, share knowledge, and develop processes for the transfer of information.
• Follows and maintains policy and procedures.
• Perform other duties and responsibilities as required, assigned, or requested.

Education

Accredited medical assistant certification program

Job description

Panoramic Health is seeking a Medical Assistant to support physicians in a busy clinical setting. You will help with exams, prepare patients for testing, and manage inventory and chart reviews.

The role emphasizes patient communication, privacy compliance, and cross-functional collaboration with provider offices. The ideal candidate has a high school diploma or GED and completion of an accredited medical assistant program; 2+ years experience or equivalent education/experience is acceptable.