Medical Assistant and Front Desk

Align ENT + Allergy; Norristown (Montgomery County); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Life insurance

Short-term disability

Long-term disability

Paid time off

Paid holidays

Floating holidays

Pet insurance

Job summary

Align ENT + Allergy in Norristown, PA is seeking a Floating Clinical Support Specialist to provide coverage across locations, working in front-office and clinical tasks. This role offers cross-training opportunities and requires the flexibility to travel between several practice sites.

The position is full-time and in-person, with responsibilities spanning patient reception, scheduling, and clinical support to ensure a high-quality patient experience. Team collaboration is essential.

Qualifications

• Strong communication and interpersonal skills.
• Excellent organizational and time management abilities.
• Positive attitude with a proactive, team-first mindset.
• Ability to multitask and thrive in a fast-paced healthcare environment.
• Willingness to learn and expand skillsets.

Responsibilities

• Greet and check patients in and out in a professional and courteous manner.
• Answer, screen, and direct incoming phone calls.
• Manage incoming faxes and electronic communications.
• Assist with patient scheduling and appointment coordination.
• Handle patient inquiries and triage messages appropriately.
• Assist providers with patient care as a trained Medical Assistant.
• Prepare and clean exam and treatment rooms.
• Sterilize instruments and maintain clinical equipment.
• Escort patients to exam rooms and obtain necessary medical information.
• Support providers during procedures to ensure high-quality patient care.

Skills

Communication skills

Organizational skills

Team mindset

Multitasking

Willingness to learn

Job description

Description

Floating Clinical Support Specialist

We are seeking a motivated, adaptable, and team-oriented Floating Clinical Support Specialist to join our growing practice. This unique role is ideal for an individual who is eager to develop skills across both clinical and administrative functions while providing essential coverage across multiple locations.

As a Floating Clinical Support Specialist, you will be cross-trained in multiple roles to support both front-office operations and clinical care. Your flexibility and willingness to step into various responsibilities will make you a vital resource to our team and help ensure a seamless, high-quality patient experience.

This is a full time, in person position that requires the flexibility and reliability to travel to various locations as needed on a daily basis.

Qualifications

• Strong communication and interpersonal skills
• Excellent organizational and time management abilities
• Positive attitude with a proactive, team-first mindset
• Ability to multitask and thrive in a fast-paced healthcare environment
• Willingness to learn and expand skillsets aKey Responsibilities

aKey Responsibilities

Front Office Support

• Greet and check patients in and out in a professional and courteous manner
• Answer, screen, and direct incoming phone calls
• Manage incoming faxes and electronic communications
• Assist with patient scheduling and appointment coordination
• Handle patient inquiries and triage messages appropriately

Clinical Support

• Assist providers with patient care as a trained Medical Assistant
• Prepare and clean exam and treatment rooms
• Sterilize instruments and maintain clinical equipment
• Escort patients to exam rooms and obtain necessary medical information
• Support providers during procedures to ensure high-quality patient care

• cross multiple roles

Additional Requirements

• Dependable and adaptable, with the ability to adjust to changing daily needs
• Ability to travel between locations, including Norristown, Chestnut Hill, Willow Grove, Lansdale, and Oaks, as business needs arise
• Comfortable providing coverage at all practice locations as needed
• Commitment to delivering exceptional customer service and patient-centered care

Benefits

• Medical, dental, and vision insurance
• 401(k) plan with employer contribution
• Company-paid life insurance, short-term and long-term disability
• Generous paid time off
• Paid holidays plus two floating holidays per year
• Voluntary benefits, including pet insurance

Why Join Us?

This role offers a valuable opportunity to gain hands‑on experience in both clinical and administrative aspects of healthcare. You will expand your skillset through cross‑training, work alongside a collaborative team, and play a key role in delivering an outstanding patient experience.