Clinical Front Office Medical Assistant

American Family Care Thousand Oaks; Thousand Oaks (CA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Employee discounts

Health insurance

Paid time off

Vision insurance

Job summary

American Family Care Thousand Oaks is seeking a versatile Cross-Trained Medical Assistant to support both clinical operations and front-desk patient experience. This role requires strong organizational skills and a commitment to exceptional patient service.

The ideal candidate will prepare exam rooms, assist with clinical procedures, greet patients, and manage administrative tasks. A relevant certification and experience in urgent care or outpatient settings are essential. Join us for competitive compensation and comprehensive benefits in a dynamic practice.

Qualifications

• Graduate of an accredited Medical Assistant program (CMA or RMA preferred).
• Minimum of 1-2 years of experience in an urgent care or high-volume outpatient setting.
• Strong hands-on experience with modern EHR systems and digital scheduling platforms.

Responsibilities

• Prepare exam rooms, room patients, and capture accurate vital signs and medical histories.
• Assist providers with examinations, minor procedures, and clinical charting.
• Warmly greet patients, manage the check-in/check-out process, and verify details.
• Manage multi-line phones and schedule appointments.

Skills

Certification

Experience in urgent care or high-volume outpatient setting

Technical proficiency with EHR systems

Exceptional multitasking abilities

Clear communication skills

Education

Graduate of an accredited Medical Assistant program

Tools

EHR systems

Job description

Benefits

• 401(k)


• Dental insurance


• Employee discounts


• Health insurance


• Paid time off


• Vision insurance

Cross-Trained Medical Assistant (Front & Back Office)

Role Overview

We are seeking a versatile, high-energy Cross-Trained Medical Assistant to support both our clinical operations and front-desk patient experience. In this dual role, you will be the backbone of our daily workflow, seamlessly transitioning between clinical patient care and essential administrative duties. The ideal candidate is highly organized, efficient under pressure, and deeply committed to providing exceptional patient service.

Key Responsibilities

Back Office (Clinical)

• Prepare exam rooms, room patients, and capture accurate vital signs and medical histories.


• Assist providers with examinations, minor procedures, and clinical charting.


• Perform basic lab tests, blood draws (phlebotomy), and administer injections or medications as directed.


• Ensure strict adherence to OSHA, HIPAA, and infection control protocols.

Front Office (Administrative)

• Warmly greet patients, manage the check-in/check-out process, and verify demographic and insurance details.


• Collect copays, deductibles, and balances accurately.


• Manage multi-line phones, schedule appointments, and coordinate patient flow to minimize wait times.


• Maintain precise digital records within the Electronic Health Record (EHR) system.

Qualifications & Skills

• Certification: Graduate of an accredited Medical Assistant program (CMA or RMA preferred).


• Experience: Minimum of 1–2 years of experience in an urgent care, family medicine, or high-volume outpatient setting.


• Technical Proficiency: Strong hands-on experience with modern EHR systems and digital scheduling platforms.


• Attributes: Exceptional multitasking abilities, clear communication skills, and a professional demeanor under pressure.

Why Join Us?

We offer a fast-paced, collaborative team environment where your diverse skill set is valued and utilized daily. This role offers competitive compensation, comprehensive benefits, and the opportunity to be a key player in a growing, dynamic practice.