Medical Assistant

Steward Medical Group; Phoenix (AZ); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading healthcare provider in Phoenix is seeking a Medical Assistant I to join their clinical team. The role involves assisting providers, ensuring smooth operations, and delivering high-quality care to patients. Ideal candidates will have strong customer service skills and experience with EMR systems.

Qualifications

• Completion of an approved medical assistant program or equivalent.
• One to three years of medical assistant experience preferred.

Responsibilities

• Assist providers in delivering high-quality care to patients.
• Room patients and prepare them for provider visits.
• Take vital signs and accurately record them in the EMR.

Skills

Customer Service

Communication

Interpersonal Skills

Education

High School Diploma

Medical Assistant Program

Tools

EMR Systems

Microsoft Office

Job description

Job Type :

Full Time Salary : $ - $ Department : Slmc Gi

Position Summary

This position functions as a member of the clinical team, completing daily clinical operations to ensure smooth day-to-day operations in the SMG physician practice. The Medical Assistant I must maintain a professional, positive manner when communicating with patients and all customers in-person, over the phone, or via email.

Key Responsibilities

• Assist providers in delivering high-quality care to patients.
• Provide excellent customer service to all patients.
• Room patients and prepare them for provider visits.
• Take vital signs and accurately record them in the EMR.
• Record patient history, chief complaints, pharmacy info, and prescriptions in EMR.
• Obtain necessary consents and complete required forms for specific visits.
• Perform in-office testing and EKGs as needed, including controls on certain tests.
• Assist providers with medical procedures in-office.
• Label specimens properly, following SMG policies.
• Chaperone providers as required.
• Administer vaccines and medications as ordered, adhering to policies.
• Follow workflows for TCM, CCM, and RPM if active.
• Stock rooms and monitor expiration dates of supplies.
• Monitor and log refrigerator temperatures for medications and vaccines.
• Assist with incoming calls, triaging and routing as needed.
• Follow scheduling rules and coordinate patient visits across practices.
• Review schedules and ensure provider has all necessary information for patient visits.
• Schedule patient appointments and tests as ordered.
• Perform outreach to patient groups for care and scheduling of specialty services.
• Notify manager of supply needs and assist with ordering.
• Obtain prior authorizations and insurance referrals as needed.
• Complete assigned clinical tasks timely.
• Work independently with minimal supervision.
• Adhere to SMG policies and maintain patient confidentiality.
• Perform other duties as assigned.

Skills

• Strong customer service skills.
• Excellent communication and interpersonal skills.
• Experience with EMR systems (Athena preferred).
• Proficiency with Microsoft Office applications.

Education & Experience

• High School Diploma or equivalent.
• Completion of an approved medical assistant program or equivalent.
• One to three years of medical assistant experience preferred.