Medical Assistant

GoHealth Urgent Care; Erie (Erie County); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading urgent care provider is seeking a Medical Assistant to ensure patient well-being and support a positive clinical environment. The role involves collaboration with healthcare professionals and requires strong communication and customer service skills. Candidates should be prepared for a clinical setting with varying hours and responsibilities, including patient intake and documentation.

Qualifications

• High School Diploma or equivalent required.
• BLS certification required at hire.

Responsibilities

• Perform clinical intake, including vital signs and patient history.
• Document assessments and procedures accurately in EMR.
• Assist patients with walking, transfers, specimen collection.

Skills

Communication

Customer Service

Education

High School Diploma

Graduate of a Medical Assisting Program

Job description

The Medical Assistant is responsible for ensuring the well-being of patients and providing a positive, supportive environment for patients and staff. The role involves working in conjunction with physicians, advanced practice clinicians, front office, and clinical staff. The successful candidate will have strong communication skills and a dedication to customer service and patient care.

Work Environment

This position is center-based, requiring work in a clinical setting. The noise level is moderate, with potential exposure to infectious diseases and blood-borne pathogens. It involves standing and sitting for hours, bending, stooping, manual dexterity, and lifting up to 50 lbs. Hours may vary based on location and patient volume.

Team and Location

Our teams work collaboratively across centers and communities. The primary location is [LOCATION], with potential to operate at other local sites as needed.

Job Requirements

Education

• High School Diploma or equivalent, required
• Graduate of a Medical Assisting Program (preferred)

Work Experience

• Front Desk experience (preferred)

Licenses and Certifications

• Basic Life Support (BLS) certification required at hire (through ARC or AHA)
• One of the following certifications required or obtained within 15 months of hire:
  • CCMA, CMA, RMA, NCMA, or NRCMA (verified through respective certifying bodies)
• CPOE certification for order entry required within two weeks of start and maintained during first 15 months
• In lieu of MA certification, other healthcare certifications such as Nursing, LPN, RN, EMT, or CNA are acceptable at hire

Primary Responsibilities

• Complete provider orders per regulations
• Perform clinical intake, including vital signs and patient history
• Assist patients with walking, transfers, specimen collection, and exam prep
• Conduct occupational health testing and physicals
• Handle patient referrals and callbacks
• Document assessments and procedures accurately in EMR and paper records
• Manage inventory and restock supplies
• Maintain clinical equipment and ensure proper biohazard storage
• Prepare patient rooms and set up instruments
• Clean and maintain infection control standards

All qualified individuals are granted equal employment opportunities regardless of race, color, religion, sex, sexual orientation, gender identity, age, national origin, citizenship, disability, genetic information, medical condition, family care leave, pregnancy, veteran status, or other protected status. The company complies with all applicable fair employment laws.

For California applicants, review our California Consumer Privacy Statement here.

About GoHealth Urgent Care

We offer career opportunities across various locations including Atlanta, the Bay Area, Connecticut, Delaware, Maryland, Michigan, Missouri, New York, North Carolina, Northwest Arkansas, Oklahoma City, Portland/Vancouver, Texas, and Virginia. Our positions emphasize flexibility, supporting urgent care medicine in a less stressful, hierarchical environment. Reasonable hours aim to prevent burnout, allowing a balance of professional and personal life. Remote options are also available.