Medical Assistant

Pinnacle Fertility; Chicago (IL); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Healthcare, dental, life, and vision

PTO and paid holidays

Retirement savings program

Job summary

Pinnacle Fertility in Chicago, IL is seeking a Medical Assistant to support patients through the fertility journey, assisting with care, preparing for procedures, and educating patients. This role is full-time and onsite, with Monday–Friday 7:00 AM – 3:30 PM.

You will work closely with physicians, nurses, and the care team, maintain EMR records, and help ensure compassionate, high-quality care at every step of the patient’s path to parenthood.

Qualifications

• High school diploma or equivalent required.
• Completion of Medical Assistant program strongly preferred.
• Maintain current BLS certification.
• Experience as a Medical Assistant preferred; phlebotomy experience a plus.

Responsibilities

• Greet and check-in patients, verify medical history, and update their information.
• Assist healthcare providers with patient examinations, procedures, and treatments.
• Take vital signs, draw blood, and administer injections.
• Prepare examination rooms and ensure equipment and supplies are stocked and ready.
• Maintain accurate EMR records and coordinate patient appointments.
• Educate patients on treatment plans, medication protocols, and preventive care measures.
• May assist with in-office procedures and provide support during egg retrievals and other outpatient procedures.
• May prepare, maintain, and assist within the Operating Room (OR) with sterile technique.

Skills

Communication

Organizational

Multitasking

Customer service

Education

High school diploma or equivalent

Medical Assistant program

BLS certification

Tools

EMR systems

Job description

About Us

Pinnacle Fertility is a leader in physician-centric fertility care, supporting high-performing fertility clinics and comprehensive service providers nationwide. Guided by our mission of fulfilling dreams by building families, Pinnacle offers compassionate care, innovative technology, and comprehensive fertility treatment services to provide patients with a seamless and personalized journey to parenthood. Learn more at www.pinnaclefertility.com.

About Us

Pinnacle Fertility is a leader in physician-centric fertility care, supporting high-performing fertility clinics and comprehensive service providers nationwide. Guided by our mission of fulfilling dreams by building families, Pinnacle offers compassionate care, innovative technology, and comprehensive fertility treatment services to provide patients with a seamless and personalized journey to parenthood. Learn more at www.pinnaclefertility.com.

About The Role

The Medical Assistant is a vital role in supporting patients throughout their fertility journey. We are seeking compassionate, detail-oriented individuals who thrive in a dynamic, fast-paced environment. As a Medical Assistant, you will support both the clinic and surgery center by assisting with patient care, preparing for and supporting procedures, providing patient education, and collaborating closely with physicians, nurses, and the multidisciplinary care team. In this role, you will help ensure every patient receives exceptional, compassionate care at every step of their path to parenthood.

We are seeking a Medical Assistant to join our dedicated team at the Pinnacle Fertility - Illinois, located in Chicago, IL. This full-time, onsite role working from Monday–Friday shifts from 7:00 AM – 3:30 PM.

Key Responsibilities

• Greet and check-in patients, verify medical history, and update their information.
• Assist healthcare providers with patient examinations, procedures, and treatments.
• Perform diagnostic tasks such as taking vital signs, drawing blood, and administering injections.
• Prepare examination rooms and ensure equipment and supplies are stocked and ready.
• Maintain accurate and up-to-date electronic medical records (EMR).
• Coordinate and schedule patient appointments, including follow-ups and referrals.
• Educate patients on treatment plans, medication protocols, and preventive care measures.
• May assist with in-office procedures and provide critical support during egg retrievals and other outpatient procedures.
• May prepare, maintain, and assist within the Operating Room (OR), ensuring sterile technique, proper equipment setup, and smooth clinical flow.
• Adhere to infection control and safety standards to maintain a clean and organized environment.
• Assist with inventory management and clinical supply ordering.
• Respond to patient inquiries and provide outstanding customer service.
• Perform other duties and support special projects as assigned.

Position Requirements

• Education & Licensure:
  • High school diploma or equivalent required.
  • Completion of a Medical Assistant program strongly preferred.
  • Maintain current BLS certification.
• Experience & Skills:
  • Experience as a Medical Assistant preferred.
  • Phlebotomy experience is a plus.
  • Excellent communication, organizational, and multitasking abilities.
  • Proficiency with computers and electronic medical records (EMR) systems.
  • Exceptional customer service skills and the ability to empathize with patients.

Compensation & Benefits

• Hourly Rate: $21.00 - $24.00 per hour (final offers based on experience, skills, and qualifications).
• Benefits Package: Comprehensive healthcare, dental, life, and vision insurance. Additional benefits include generous PTO, paid holidays, and a retirement savings program. Full details will be shared during the interview process.

Diversity & Inclusivity at Pinnacle Fertility

At Pinnacle Fertility, we are committed to fostering a diverse, inclusive, and welcoming workplace. We are proud to be an equal opportunity employer and encourage applicants of all backgrounds, abilities, and life experiences to apply.