Medical Assistant

Pinnacle Fertility, Inc.; Chicago (IL); On-site; USD 28,929 - 33,062; Full time

Benefits offered by this job

Comprehensive healthcare insurance

Generous PTO

Paid holidays

Retirement savings program

Job summary

A leading fertility care provider in Chicago, IL is seeking a compassionate Medical Assistant to support patients during their fertility journey. In this full-time position, you will assist with procedures, educate patients, and provide critical support to the healthcare team. Ideal candidates have a high school diploma, experience as a Medical Assistant, and strong customer service skills. Benefits include comprehensive healthcare insurance, generous PTO, and a retirement savings program.

Qualifications

• High school diploma or equivalent required.
• Completion of a Medical Assistant program strongly preferred.
• Experience as a Medical Assistant preferred.
• Phlebotomy experience is a plus.
• Excellent communication and organizational skills.

Responsibilities

• Greet and check-in patients, verify medical history.
• Assist healthcare providers with patient examinations.
• Perform diagnostic tasks such as taking vital signs.
• Maintain accurate and up-to-date electronic medical records.
• Educate patients on treatment plans and medication protocols.

Skills

Communication skills

Organizational skills

Multitasking abilities

Customer service skills

Proficiency with EMR systems

Education

High school diploma or equivalent

Completion of a Medical Assistant program

Current BLS certification

Job description

IL-Chicago
680 N Lake Shore Dr
Suite 100
Chicago, IL 60611, USA

Pinnacle Fertility is a leader in physician‑centric fertility care, supporting high‑performing fertility clinics and comprehensive service providers nationwide. Guided by our mission of fulfilling dreams by building families, Pinnacle offers compassionate care, innovative technology, and comprehensive fertility treatment services to provide patients with a seamless and personalized journey to parenthood.

About the Role

The Medical Assistant is a vital role in supporting patients throughout their fertility journey. We are seeking compassionate, detail‑oriented individuals who thrive in a dynamic, fast‑paced environment. As a Medical Assistant, you will assist with procedures, provide education, and support the multidisciplinary team, ensuring every patient receives exceptional care at every step of their path to parenthood.

This full‑time, onsite role is located at Pinnacle Fertility - Illinois in Chicago, IL. Shifts run Monday–Friday, 7:30 AM – 5:00 PM, with every other weekend availability.

Key Responsibilities

• Greet and check‑in patients, verify medical history, and update their information.
• Assist healthcare providers with patient examinations, procedures, and treatments.
• Perform diagnostic tasks such as taking vital signs, drawing blood, and administering injections.
• Prepare examination rooms and ensure equipment and supplies are stocked and ready.
• Maintain accurate and up‑to‑date electronic medical records (EMR).
• Coordinate and schedule patient appointments, including follow‑ups and referrals.
• Educate patients on treatment plans, medication protocols, and preventive care measures.
• Assist with in‑office procedures and provide critical support during egg retrievals and other outpatient procedures.
• Assist within the Operating Room (OR), ensuring sterile technique, proper equipment setup, and smooth clinical flow.
• Adhere to infection control and safety standards to maintain a clean and organized environment.
• Assist with inventory management and clinical supply ordering.
• Respond to patient inquiries and provide outstanding customer service.
• Perform other duties and support special projects as assigned.

Position Requirements

Education & Licensure:

• High school diploma or equivalent required.
• Completion of a Medical Assistant program strongly preferred.
• Maintain current BLS certification.

Experience & Skills:

• Experience as a Medical Assistant preferred.
• Phlebotomy experience is a plus.
• Excellent communication, organizational, and multitasking abilities.
• Proficiency with computers and electronic medical records (EMR) systems.
• Exceptional customer service skills and the ability to empathize with patients.

Hourly Rate: $21.00 – $24.00 per hour (final offers based on experience, skills, and qualifications).

Benefits Package: Comprehensive healthcare, dental, life, and vision insurance. Additional benefits include generous PTO, paid holidays, and a retirement savings program. Full details will be shared during the interview process.

Diversity & Inclusivity

At Pinnacle Fertility, we are committed to fostering a diverse, inclusive, and welcoming workplace. We are proud to be an equal opportunity employer and encourage applicants of all backgrounds, abilities, and life experiences to apply.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.