Medical Assistant

Smith Agency Inc; Aurora (IL); Remote; USD 10,000 - 60,000; Full time

Job summary

A healthcare agency is seeking a detail-oriented Medical Assistant to provide virtual patient care. The role involves conducting assessments, managing appointments, and supporting telehealth sessions, requiring effective communication skills and familiarity with EHR systems. This position offers competitive hourly pay and benefits for full-time roles.

Benefits

401k

Paid time off

Health benefits

Training and continuing education opportunities

Qualifications

• 1–2 years of experience in a healthcare or medical office setting.
• Familiarity with telemedicine platforms and EHR systems.
• Strong communication skills and ability to work independently.

Responsibilities

• Conduct virtual pre-visit assessments and document patient information.
• Schedule appointments and manage patient inquiries.
• Support physicians during telehealth sessions and maintain confidentiality.

Skills

Communication

Independence

Detail-oriented

Education

High School Diploma or GED

Medical Assistant Certification (CMA, RMA, CCMA, or NCMA)

Tools

Electronic Health Record (EHR) systems

Telemedicine platforms

Job description

We are seeking a detail-oriented and compassionate Medical Assistant to support our healthcare team in providing exceptional virtual patient care. The ideal candidate will assist in clinical and administrative duties, communicate effectively with patients, and maintain accurate medical records—all from a remote setting.

Key Responsibilities

• Conduct virtual pre-visit assessments including collecting patient history and chief complaints virtually
• Schedule appointments and send reminders
• Document patient information in the Electronic Health Record (EHR) accurately
• Assist with prescription refills and prior authorizations
• Triage patient inquiries and escalate urgent concerns appropriately
• Coordinate lab orders and follow up on test results
• Prepare and send patient education materials and care instructions
• Support physicians and nurse practitioners during telehealth sessions
• Maintain confidentiality and comply with HIPAA and other regulatory standards

Qualifications

• High School Diploma or GED required; Medical Assistant Certification (CMA, RMA, CCMA, or NCMA) preferred
• 1–2 years of experience in a healthcare or medical office setting
• Familiarity with telemedicine platforms and electronic health record systems (e.g., Epic, Athenahealth, etc.)
• Strong communication skills and the ability to work independently
• High-speed internet connection and a quiet, professional home workspace
• Competitive hourly pay
• 401k
• Paid time off, health benefits (for full-time roles)
• Training and continuing education opportunities