Medical Appointment Coordinator

U.S. Dermatology Partners; Tyler (TX); Sur place; USD 32 000 - 46 000; Plein temps

Résumé du poste

U.S. Dermatology Partners in Tyler, TX seeks an administrative professional to schedule all provider appointments, verify patient information, and support patient flow in the corporate call center.

This on-site role requires strong organizational and communication skills to deliver accurate data entry and courteous service to patients and staff. The ideal candidate will have 1+ year in a medical office or related training, be detail-oriented, and proficient with Microsoft Office applications.

Qualifications

• Minimum one year of work experience in a medical office, or three to six months related experience and/or training or equivalent combination of education and experience.
• Ability to follow verbal & written instructions with sufficient grammar and spelling skills to avoid mistakes or misinterpretations.
• Knowledge of HIPAA guidelines and state/federal regulations related to this position.

Responsabilités

• Schedules all appointments for providers in computer, except patients for procedures.
• Verifies patient demographics and insurance information in the computer system.
• Confirms appointments and answers questions about scheduling.
• Instructs patients in locations and directions.
• Enters and retrieves data in the computer system.
• Answers telephone, directs callers to extensions, and takes messages as needed.
• Adheres to safety policies while delivering high-quality customer service.
• Performs other duties that may be necessary or in the best interest of the organization.

Connaissances

Attention to detail

Professional attitude

Reliable

Management skills

Interpersonal skills

English communication

Analytical ability

Computer literacy

Outils

Microsoft Excel

Microsoft Word

Microsoft Outlook

Description du poste

U.S. Dermatology Partners in Tyler, TX seeks an administrative professional to schedule all provider appointments, verify patient information, and support patient flow in the corporate call center.

This on-site role requires strong organizational and communication skills to deliver accurate data entry and courteous service to patients and staff. The ideal candidate will have 1+ year in a medical office or related training, be detail-oriented, and proficient with Microsoft Office applications.