Medical Administrative Support

Virtual Teammate; Glendale (CA); On-site; USD 36,000 - 52,000; Full time

Job summary

Virtual Teammate in Glendale, California is seeking an organized healthcare administrative professional to provide support to doctors and staff, schedule patient appointments, and maintain accurate records. You will handle calls and emails, organize filing systems, and coordinate with insurers for billing and claims, using medical software and standard office tools.

The ideal candidate will have strong organizational abilities, excellent communication, and detail orientation to ensure

Qualifications

• Providing administrative support to healthcare professionals.
• Scheduling patient appointments, including follow-ups and cancellations.
• Maintaining accurate patient records and medical documentation.
• Handling inbound and outbound communications via phone, email, and other channels.
• Organising and managing the office filing system for seamless information retrieval.
• Coordinating with insurance companies for billing and claims processing.

Responsibilities

• Providing administrative support to healthcare professionals and medical staff.
• Scheduling and managing patient appointments, including follow-ups and cancellations.
• Preparing and maintaining accurate patient records and medical documentation.
• Handling inbound and outbound communications efficiently via phone, email, and other channels.
• Organising and managing the office filing system for seamless information retrieval.
• Coordinating with insurance companies for billing and claims processing.

Skills

Organizational skills

Multitasking

Communication skills

Attention to detail

Medical software proficiency

Medical terminology knowledge

Tools

Word processors

Spreadsheet tools

Job description

Key Responsibilities

• Providing administrative support to healthcare professionals and medical staff.

• Scheduling and managing patient appointments, including follow‑ups and cancellations.

• Preparing and maintaining accurate patient records and medical documentation.

• Handling inbound and outbound communications efficiently via phone, email, and other channels.

• Organising and managing the office filing system for seamless information retrieval.

• Coordinating with insurance companies for billing and claims processing.

Essential Skills

• Excellent organisational and multitasking abilities to manage multiple tasks and priorities.

• Strong communication skills, both written and verbal, to interact effectively with patients and medical professionals.

• Attention to detail to ensure accuracy in patient information and medical documentation.

• Proficiency in using medical software and office applications, such as word processors and spreadsheet tools.

• Knowledge of medical terminology and healthcare processes is advantageous.