Medical Administrative Specialist — Patient Scheduling

Covenant HealthCare; Saginaw (MI); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and vis

Retirement plans with employer match

Paid time off

Employee wellness programs

Tuition reimbursement and professional

Development opportunities

Job summary

The Clerical Medical Assistant at Covenant HealthCare in Saginaw provides administrative support to physicians, APPs, and patients. You will verify patient insurance, schedule appointments, collect co-payments, and protect patient confidentiality in line with HIPAA and Covenant values.

Key duties include updating demographics, managing front-desk inquiries, initiating releases of information, and ensuring accuracy in billing and follow-up. We offer strong benefits and professional development.

Qualifications

• High School diploma or equivalent required.
• Completion of a Medical Assistant training program or 1 year of direct clinical or administrative experience required.
• BLS certification within six months of hire or internal transfer.

Responsibilities

• Verify patient demographics and insurance information.
• Maintain an accurate schedule for physicians and APPs.
• Collect co-payments and other applicable fees.
• Reconcile patient fees and receipts (cash, checks).
• Answer and direct phone calls promptly.
• Schedule appointments and triage calls per policy.

Skills

Excellent communication

Interpersonal skills

Organization and time management

Confidentiality

Typing proficiency

Education

High School diploma or equivalent

Medical Assistant training program

Job description

The Clerical Medical Assistant at Covenant HealthCare in Saginaw provides administrative support to physicians, APPs, and patients. You will verify patient insurance, schedule appointments, collect co-payments, and protect patient confidentiality in line with HIPAA and Covenant values.

Key duties include updating demographics, managing front-desk inquiries, initiating releases of information, and ensuring accuracy in billing and follow-up. We offer strong benefits and professional development.