Patient Services Admin: Liaison & Operations Support

Covenant HealthCare; Saginaw (MI); On-site; USD 36,000 - 48,000; Full time

Job summary

Covenant HealthCare in Saginaw, MI, is seeking an Administrative Associate to support Patient Services Directors and managers. You will improve and maintain operational processes, handle clerical tasks, and serve as a liaison with leadership and external contacts.

You will perform data entry, payroll-related activities, and routine reporting while maintaining confidentiality and strong customer service in a fast-paced environment.

Qualifications

• High school diploma or GED is required.
• Training in office, secretarial, or computer field preferred.

Responsibilities

• Contributes to organization success targets for net operating margin.
• Models Covenant’s Mission, Vision and Values of keeping our Promise of Caring and Commitment to Service.
• Demonstrates excellent customer service.
• Provide support to Patient Services Directors and Managers on occasion.
• Works independently, proactively analyzes situations, identifies alternative solutions and makes appropriate decisions.
• Orders and maintains office supplies and forms.
• Distribute and route memos, literature, self and peer evaluations, Managing the Mandatories, age specific competencies, and any other material.
• Schedule routine 1:1’s, monthly and quarterly meetings and responsible for the Directors calendars.
• Works on special reports as directed.
• Demonstrates excellent interpersonal skills, ability to work effectively under pressure, and ability to work accurately despite frequent interruptions.
• Types memos, letters, minutes, and other professional documents including evaluations for Directors and Managers, patient, physician, and employee complaints.
• Maintain and update department route slips, employee phone lists, and phone fans.
• Receives and distributes department mail.
• Responsible for appropriate expense assignment of the Director’s Visa cards.
• Responsible for accurate biweekly payroll.
• Maintains confidentiality.
• Other duties as assigned.

Skills

Secretarial experience

Data entry

Microsoft Office

Lotus Notes

Communication

Organizational skills

Multi-tasking

Confidentiality

Education

High school diploma or GED

Office/secretarial/computer field training

Tools

Microsoft Office

Lotus Notes

Job description

Covenant HealthCare in Saginaw, MI, is seeking an Administrative Associate to support Patient Services Directors and managers. You will improve and maintain operational processes, handle clerical tasks, and serve as a liaison with leadership and external contacts.

You will perform data entry, payroll-related activities, and routine reporting while maintaining confidentiality and strong customer service in a fast-paced environment.