Medical Administrative Assistant - Hybrid - FTE .8

Mayo Clinic; Rochester (MN); Hybrid; USD 42,000 - 64,000; Full time

Job summary

Mayo Clinic in Rochester, MN is seeking an administrative support professional for a hybrid role within 100 miles of the campus. You will assist with patient materials flow, scheduling, meetings, travel, calendars, and document preparation.

The position requires strong organizational and communication skills, confidentiality, and a client-focused approach to support clinicians and staff. Responsibilities span web site maintenance, invoicing, and general office duties, with occasional on-site

Qualifications

• Administrative and clerical abilities
• Strong organizational and communication skills
• Attention to confidentiality and professionalism

Responsibilities

• Requests and manages the flow of patient materials and related documents.
• Schedules appointments, coordinates meetings and professional travel, maintains calendars.
• Prepares documents, presentation materials, invoices, and reimbursements; supports departmental projects and websites.

Job description

This is a hybrid position and must be located within 100 miles of the Rochester Mayo Clinic campus for occasional on-site expectations based on business needs.

Applies expertise to perform a variety of clinical and non-clinical administrative support tasks including requesting and managing the flow of patient materials; coordinating appointment schedules; scheduling, coordination, and follow-up tasks for meetings, events, and professional travel; managing calendars; preparing documents and presentation materials; processing invoices and reimbursements; composing and/or transcribing correspondence/documents; supporting departmental projects/activities; creating and maintaining web sites, web pages, databases, spreadsheets, social media accounts; answering telephones and providing related follow-through. Supports the health care provider by anticipating and responding to provider and patient needs and requests of the health care team and serves as a direct contact and resource to the patient. Exhibits initiative, proficiency, and adaptability to optimize the time of those supported. Strong organizational, communication, and interpersonal skills; a commitment to quality and excellence in service; confidentiality; and professionalism are important components of the role. Is accountable for ensuring accuracy and completeness through attention to detail; accuracy and thoroughness in all patient-related activities is critical.