Medical Admin Support (Homebased)

Outsourced; United States; Remote; USD 35,000 - 52,000; Full time

Job summary

Outsourced is seeking a Medical Admin Support professional to manage patient coordination, appointments, referrals, and healthcare administration in a home-based role. Ideal candidates have strong communication, attention to detail and experience with patient coordination and medical workflows, and can handle confidential information.

The role requires a quiet home office, stable internet, and the ability to work Monday to Friday, 8:30 AM to 5:30 PM Manila Time, with a background check in the

Qualifications

• Fluent in English with strong verbal and written communication
• Experience in patient coordination and customer service
• Experience with appointment booking and management
• Ability to handle confidential and sensitive patient information
• Experience working with referrals and medical workflows
• Quiet and professional home office with minimal distractions
• Stable and reliable internet connection

Responsibilities

• Coordinate with patients and provide professional, compassionate customer service
• Schedule, book, reschedule, and manage patient appointments
• Coordinate referrals and support day-to-day medical administration workflows
• Handle sensitive patient information with confidentiality and discretion
• Communicate effectively with patients, healthcare providers, and other stakeholders
• Maintain accurate and timely patient and administrative records
• Provide general administrative support to ensure smooth clinic operations

Skills

English fluency

Patient coordination

Customer service

Appointment booking

Confidential data handling

Education

Healthcare administration experience

Tools

Genie Solutions

FYDO

Job description

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Medical Admin Support (Homebased)

Job Summary

Medical Admin Support professional needed to manage patient coordination, appointments, referrals, and healthcare administration in a home-based role.

Job Description

We are looking for an experienced Medical Admin Support professional to join our team and provide reliable administrative and patient support for a healthcare practice. This role is ideal for someone with strong communication skills, attention to detail, and experience working with patient coordination and medical workflows.

Key Responsibilities

• Coordinate with patients and provide professional, compassionate customer service
• Schedule, book, reschedule, and manage patient appointments
• Coordinate referrals and support day-to-day medical administration workflows
• Handle sensitive patient information with confidentiality and discretion
• Communicate effectively with patients, healthcare providers, and other stakeholders
• Maintain accurate and timely patient and administrative records
• Provide general administrative support to ensure smooth clinic operations

Must-Have Qualifications

• Fluent in English with strong verbal and written communication skills
• Experience in patient coordination and customer service
• Experience with appointment booking and management
• Ability to handle confidential and sensitive patient information
• Experience working with referrals and medical workflows
• Quiet and professional home office with minimal distractions
• Stable and reliable internet connection

Nice-to-Have Qualifications

• Experience in Gastroenterology
• Medical or healthcare administration experience
• Nursing or clinical background
• Medical transcription experience
• Experience supporting medications and repeat prescriptions
• Experience with Genie Solutions, FYDO, or similar EHR/EMR systems

What We're Looking For
We're looking for someone who can confidently manage patient-facing administrative tasks, communicate professionally, and work independently while maintaining accuracy and confidentiality in a healthcare environment.
Additional Notes:

• Work Setup: Home-based (minimum internet speed of 100 Mbps required)
• Schedule: Monday to Friday, 8:30AM - 5:30PM Manila Time

Note:As part of our recruitment process, we conduct a background check on all hired candidates. Please ensure that all required documents are prepared and submitted promptly.