Medical Access Scheduler – Patient Care & Insurance

Trinity Health; Chamblee (GA); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

DailyPay

Health insurance

Paid holidays

PTO accrual

Retirement plan with match

Vendor discounts

Job summary

Mercy Care Atlanta is seeking an Access Center Representative to act as the primary scheduler for medical and dental services. You will verify insurance, document appointment reasons, and support patients across adults and geriatrics to ensure a seamless experience.

Responsibilities include scheduling, insurance verification (Medicare/Medicaid/Commercial), and coordinating referrals. This role offers day-shift hours, DailyPay benefits, and a collaborative work environment within Trinity Health

Qualifications

• High School Diploma or GED required.
• Certification in medical insurance carriers, patient scheduling, or medical office specialist preferred.
• At least 1 year of customer service or patient relations experience in a healthcare setting.
• Proficiency in automated patient scheduling systems.
• Fluent in Spanish, with excellent written and verbal communication skills.
• Knowledge of medical terminology, ICD-9 and CPT coding, OSHA, and HIPAA guidelines.

Responsibilities

• Schedule and register patients for medical and dental appointments.
• Verify insurance eligibility, including Medicare, Medicaid, and Commercial plans.
• Document appointment reasons and classify patients accurately.
• Assist patients with scheduling referral appointments.
• Make pre-appointment reminder calls to ensure attendance.
• Collaborate with volunteer physicians and support staff to optimize scheduling templates.
• Provide support to patients across all age groups, primarily adults and geriatrics.

Skills

Spanish language

Customer service

Medical terminology familiarity

Education

High School Diploma or GED

Medical office certification (preferred)

Tools

Scheduling software

Job description

Mercy Care Atlanta is seeking an Access Center Representative to act as the primary scheduler for medical and dental services. You will verify insurance, document appointment reasons, and support patients across adults and geriatrics to ensure a seamless experience.

Responsibilities include scheduling, insurance verification (Medicare/Medicaid/Commercial), and coordinating referrals. This role offers day-shift hours, DailyPay benefits, and a collaborative work environment within Trinity Health