Medicaid/ Medicare Billing Specialist

Journey; Cumming (GA); On-site; USD 42,000 - 64,000; Full time

Job summary

Journey is seeking a Billing Specialist to manage billing operations across facilities, ensuring accuracy and timely processing while communicating clearly with families, residents, payors, and staff.

The role requires strong attention to detail, experience in billing or accounting, and the ability to handle sensitive information professionally in a healthcare environment.

Qualifications

• Experience in billing or accounting, healthcare or long-term care billing a plus.
• Strong numerical accuracy and data-entry skills.
• Excellent written and verbal communication.
• Ability to handle sensitive information professionally.

Responsibilities

• Process, review, and submit billing for assigned facilities accurately and on schedule.
• Monitor account balances, reimbursements, adjustments, and payment posting.
• Respond to inquiries regarding billing statements and account status.
• Collaborate with facility teams to ensure complete and accurate documentation.
• Troubleshoot billing discrepancies and resolve issues promptly.
• Maintain compliance with state, federal, and organizational regulations.
• Support month-end close processes as needed.

Skills

Billing processes

Attention to detail

Communication

Data entry

Time management

Education

Associate degree in accounting/finance

Tools

Billing software

Job description

At Journey, we are dedicated to changing the world one heart at a time by providing exceptional care and support to the individuals and communities we serve. We are seeking a Billing Specialist to join our team and support our mission through accurate, timely, and compassionate financial processing and communication.

Position Overview:

The Billing Specialist is responsible for managing billing processes across assigned facilities, ensuring accuracy, compliance, and efficiency. This includes working closely with facility leadership, families, payors, and internal teams to ensure all billing information is collected, processed, and communicated clearly.

Key Responsibilities:

Process, review, and submit billing for assigned facilities accurately and on schedule

Monitor account balances, reimbursements, adjustments, and payment posting

Respond to inquiries from families, residents, payors, and facility staff regarding billing statements and account status

Collaborate with facility teams to ensure required documentation is complete and accurate

Troubleshoot billing discrepancies and resolve issues in a timely and professional manner

Maintain compliance with state, federal, and organization regulations/policies

Support month-end close processes as needed

What We’re Looking For:

Previous billing or accounting experience preferred (healthcare or long-term care billing experience is a plus)

Strong attention to detail and ability to work with numerical data accurately

Excellent communication and customer service skills

Ability to work independently, manage multiple deadlines, and handle sensitive information with professionalism

Comfort using billing software, spreadsheets, and electronic documentation systems

Why Join Journey:

Mission-centered culture focused on care and compassion

Collaborative environment with supportive leadership

Opportunities for growth and advancement within a rapidly expanding organization

A role that directly impacts the experience and support provided to residents and families

Equal Opportunity Employer
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