Medicaid Eligibility Specialist II

Randolph County, NC; Asheboro (NC); Sur place; USD 36 000 - 48 000; Plein temps

Résumé du poste

Randolph County, NC seeks an Income Maintenance Caseworker I to manage intake, processing and review for Medicaid eligibility. You will use a state web-based system to collect data, verify facts, and determine continued program participation with careful attention to policy guidelines.

The role emphasizes interviewing clients, documenting information, and explaining options or referrals. Strong data entry and customer service skills are essential to support caseloads effectively.

Qualifications

• Experience with interviewing clients and collecting required data.
• Ability to enter information accurately into a web-based system.
• Knowledge of program rules for determining eligibility.
• Strong customer service and communication skills.

Responsabilités

• Conduct intake, processing and review to determine eligibility for Medicaid services.
• Review and re-verify client information and update records as needed.
• Explain program requirements and assist clients with options and referrals.
• Maintain case files and perform changes or updates as required.
• Ensure timeliness and accuracy in all data collection activities.

Connaissances

Interviewing

Data entry

Eligibility determination

Customer service

Attention to detail

Formation

Associate degree or higher in Human Services, Social Services or related field

Description du poste

Randolph County, NC seeks an Income Maintenance Caseworker I to manage intake, processing and review for Medicaid eligibility. You will use a state web-based system to collect data, verify facts, and determine continued program participation with careful attention to policy guidelines.

The role emphasizes interviewing clients, documenting information, and explaining options or referrals. Strong data entry and customer service skills are essential to support caseloads effectively.