Benefits Eligibility & Intake Specialist II

RANDOLPH COUNTY DSS; Asheboro (NC); Vor Ort; USD 43.000 - 47.000; Vollzeit

Zusammenfassung

Randolph County Social Services in Asheboro, NC is seeking an Income Maintenance Caseworker II for Universal Intake to manage intake and processing of applications for federal/state programs including FNS, Medicaid, CIP, and LIEAP.

The role requires interviewing clients, data entry into a web-based system, and determining eligibility while guiding clients to necessary services. Strong communication and data verification skills are essential.

Qualifikationen

• One year of experience as an Income Maintenance Caseworker or an equivalent combination of training and experience.
• Graduation from an accredited associate degree program in Human Services Technology, Social Services Associate, Paralegal Technology, Business Administration, Secretarial Science, or a closely related curriculum.
• Equivalent combination of training and experience including data gathering, analysis, and eligibility determination.

Aufgaben

• Interview clients and review data from various sources to obtain required information.
• Enter information into a web-based application to complete initial applications and verify information.
• Determine and verify eligibility using a web-based application.
• Complete scheduled reviews and re-verify eligibility for continued participation in services.
• Explain requirements and options for obtaining services and refer clients to other services as appropriate.

Kenntnisse

Interviewing

Data entry

Ausbildung

Associate degree in Human Services/related field

Jobbeschreibung

Randolph County Social Services in Asheboro, NC is seeking an Income Maintenance Caseworker II for Universal Intake to manage intake and processing of applications for federal/state programs including FNS, Medicaid, CIP, and LIEAP.

The role requires interviewing clients, data entry into a web-based system, and determining eligibility while guiding clients to necessary services. Strong communication and data verification skills are essential.