Medicaid Eligibility & Access Navigator

Paycom - ATS; Colorado Springs (CO); On-site; USD 50,854,000 - 70,260,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Vacation & sick time

Long-term disability

Floating holidays

EAP with therapy access

Professional development funds

Training program

Second language bonus

Job summary

Diversus Health is seeking an Eligibility & Navigator Specialist to support Health First Colorado (Colorado Medicaid) eligibility and Same Day Access services. You will gather documents, verify information, and help clients navigate benefits.

The role emphasizes customer service, data accuracy, and collaboration across departments. In-person, full-time hours, with a compassionate, patient-centered approach.

Qualifications

• Minimum high school diploma or equivalent experience.
• 2+ years customer service experience preferred.
• Strong data entry and computer skills.
• EHR experience is a plus.
• Ability to multi-task in a fast-paced environment.

Responsibilities

• Assist clients with Health First Colorado eligibility and SDA access.
• Identify required documents and verify eligibility.
• Coordinate appointments, referrals, and communications across departments.
• Maintain accurate data and generate reports for leadership.
• Provide bilingual support if needed.

Skills

Data entry

Customer service

Verbal communication

Written communication

Organizational skills

Confidentiality

People skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Diversus Health is seeking an Eligibility & Navigator Specialist to support Health First Colorado (Colorado Medicaid) eligibility and Same Day Access services. You will gather documents, verify information, and help clients navigate benefits.

The role emphasizes customer service, data accuracy, and collaboration across departments. In-person, full-time hours, with a compassionate, patient-centered approach.