Medicaid Billing & Office Operations Manager

PACS Group; Lake Wales (FL); On-site; USD 45,000 - 65,000; Full time

Job summary

PACS Group is seeking a General Office Supervisor to support facility operations in our Florida long-term care network. You will supervise business office staff, handle Medicaid/Medi-Cal authorizations, and oversee billing, deposits, and trust fund management to ensure accurate financial records.

The role requires a high school diploma, familiarity with skilled nursing billing, and proficiency in Microsoft Office.

Qualifications

• High school diploma or equivalent required; strong customer service and accounting basics.
• Prefer one year of experience in a long-term care facility.
• Proficient with Microsoft Office and standard business software.

Responsibilities

• Obtain managed care and Medi-Cal or Medicaid authorizations including bedholds.
• Supervise business office staff and disciplinary measures as needed.
• Maintain census and report status changes.
• Assist Medi-Cal/Medicaid applications and track redeterminations.
• Assist with billing and payment processes including bank deposits.
• Undertake collection activity for bad debts.
• Complete operational requirements by scheduling and assigning employees.
• Attend stand-up meetings when requested by the Administrator.

Skills

Skilled nursing billing

Microsoft Office

Supervisory experience

Education

High school diploma or equivalent

PCC knowledge preferred

Job description

PACS Group is seeking a General Office Supervisor to support facility operations in our Florida long-term care network. You will supervise business office staff, handle Medicaid/Medi-Cal authorizations, and oversee billing, deposits, and trust fund management to ensure accurate financial records.

The role requires a high school diploma, familiarity with skilled nursing billing, and proficiency in Microsoft Office.