Mediation Programs Operations Coordinator

Center for Conflict Resolution, Inc.; Los Angeles (CA); On-site; USD 44,000 - 47,000; Full time

Job summary

Center for Conflict Resolution (CCR) in Los Angeles County is seeking an experienced Operations Coordinator to support day-to-day mediation program operations, volunteer coordination, and court support. The role combines program operations, outreach, onboarding, and process improvement, with regular court mediation and onsite support (2–3 days per week).

Compensation is $32–$34/hour. This position offers opportunities to build robust systems that expand access to mediation across Los Angeles

Qualifications

• Completion of a DRPA-approved Basic Mediation Training or equivalent recognized mediation training.
• Active mediation experience within the past 12 months.
• Demonstrated experience independently mediating cases.
• Strong organizational, written, and verbal communication skills.
• Ability to travel to court locations throughout Los Angeles County.
• Commitment to neutrality, confidentiality, professionalism, and ethical mediation practice.

Responsibilities

• Coordinate regular volunteer scheduling and courthouse coverage.
• Maintain organized records, forms, calendars, tracking tools, and internal documentation.
• Support volunteer management systems and operational workflows.
• Identify problems or inefficiencies and recommend practical solutions.
• Help ensure important tasks and follow-up items do not fall through the cracks.

Skills

Highly organized

Strong communicator

Detail-oriented

Travel to court

Multitasking

Education

DRPA Basic Mediation Training

Job description

Center for Conflict Resolution (CCR) in Los Angeles County is seeking an experienced Operations Coordinator to support day-to-day mediation program operations, volunteer coordination, and court support. The role combines program operations, outreach, onboarding, and process improvement, with regular court mediation and onsite support (2–3 days per week).

Compensation is $32–$34/hour. This position offers opportunities to build robust systems that expand access to mediation across Los Angeles