ADR Program Lead: Mediation & Coordination

Baltimore Police; Baltimore (MD); Hybrid; USD 62,000 - 101,000; Full time

Job summary

Baltimore City Government is seeking a professional Alternative Dispute Resolution (ADR) Coordinator to provide mediation services for participants in Children in Need of Assistance (CINA), Termination of Parental Rights (TPR), Delinquency, and Peace Order Cases. The candidate should be experienced, energetic, and capable of multitasking with strong administrative and communication skills.

The role involves monitoring ADR program performance, recruiting providers, supervising operations, and

Qualifications

• Education: Must have a High School Diploma or GED but a bachelor’s degree is preferred.
• Experience: Previous experience as a mediator or facilitator providing ADR services in a child welfare environment, as well as experience in coordinating an ADR Program that includes working with mediator service providers is preferred.
• Strong computer skills and familiarity with Microsoft Office.
• Familiarity with MDEC is preferred.
• Equivalency Notes: Have an equivalent combination of education and experience.

Responsibilities

• Monitors, evaluates, and implements improvements to the ADR Program.
• Supervises and coordinates various operational areas and support for ADR services including training, forms design, development, and dissemination of information and training publications for ADR service providers, members of the judiciary, and the public.
• Assigns, reviews, and evaluates the work of ADR service providers.
• Prepares and maintains all fiscal and statistical records relating to the ADR Program and generates related reports and analysis.
• The position does not provide direct ADR services.
• Other duties as assigned.

Skills

Organizational skills

Written and verbal communication

Interpersonal skills

Multitasking

Judgment and diplomacy

Education

High School Diploma or GED

Bachelor's degree preferred

Tools

Microsoft Office

MDEC

Job description

Baltimore City Government is seeking a professional Alternative Dispute Resolution (ADR) Coordinator to provide mediation services for participants in Children in Need of Assistance (CINA), Termination of Parental Rights (TPR), Delinquency, and Peace Order Cases. The candidate should be experienced, energetic, and capable of multitasking with strong administrative and communication skills.

The role involves monitoring ADR program performance, recruiting providers, supervising operations, and