ADR Program Lead – Mediation & Coordination

City of Baltimore; Ellicott City (MD); On-site; USD 62,000 - 101,000; Full time

Job summary

City of Baltimore seeks a professional ADR Coordinator to provide mediation services for participants in CINA, TPR, Delinquency, and Peace Order cases. The candidate will be experienced, energetic, and multitasking, with strong administrative, communication, interpersonal, organizational, and computer skills.

The role involves monitoring ADR program performance, recruiting providers, supervising operations, and maintaining fiscal and statistical records.

Qualifications

• Education: High School Diploma or GED required; a bachelor’s degree is preferred.
• Experience: Prior mediation/facilitation in child welfare settings and coordinating an ADR program with mediator providers is preferred.
• Computer skills and familiarity with Microsoft Office; familiarity with MDEC is preferred.

Responsibilities

• Monitors, evaluates, and implements improvements to the ADR Program.
• Monitoring is done for performance, efficiency, and compliance with court policies and ADR procedures.
• Recruits new ADR providers.
• Supervises and coordinates operational areas and support for ADR services including training, forms design, and dissemination of information and training publications.
• Assigns, reviews, and evaluates the work of ADR service providers.
• Prepares fiscal and statistical records and generates related reports and analysis.
• The position does not provide direct ADR services.
• Other duties as assigned.

Skills

ADR coordination

Mediation/Facilitation

Administrative skills

MS Office

Judicial/Legal procedures

Education

High School Diploma or GED

Bachelor's degree preferred

Tools

Microsoft Office

Microsoft Word

Microsoft Excel

MDEC

Job description

City of Baltimore seeks a professional ADR Coordinator to provide mediation services for participants in CINA, TPR, Delinquency, and Peace Order cases. The candidate will be experienced, energetic, and multitasking, with strong administrative, communication, interpersonal, organizational, and computer skills.

The role involves monitoring ADR program performance, recruiting providers, supervising operations, and maintaining fiscal and statistical records.