Media Operations Lead — Billing & Prisma

Razorfish; Atlanta (GA); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Paid family care

Tuition assistance

Flexible working arrangements

Work Your World program

Job summary

Razorfish, a leading digital agency, seeks an Investment Operations Support to back the Publicis Power of One media teams in Atlanta. You will manage Prisma inputs, budget tracking, and monthly billing end-to-end for a large multi-channel account, ensuring accuracy and timely reconciliations.

The ideal candidate brings 3+ years in media operations, strong MS Office skills, and a proactive, collaborative mindset to support investment teams in a fast-paced environment.

Qualifications

• Minimum of 3 years of experience in media agency operations, billing, or investment operations support
• Bachelor’s degree in marketing/advertising, business administration or finance preferred
• Experience running monthly media billing and reconciliation
• Service-minded; enjoys being the go-to support for investment teams
• Detail-obsessed, organized, and calm under deadline pressure
• Flexible and able to adapt to change in a fast-paced environment where processes are still being built
• Able to manage many stakeholders and deadlines at once; proactive learner
• A team player who enjoys learning and is willing to lean in to new opportunities

Responsibilities

• Serve as investment operations support and right hand for the channel investment teams
• Own Prisma inputs and hygiene, partnering with investment teams to support questions on campaign setup, IOs, and actualization
• Ensure compliance of campaign taxonomy and accuracy in Prisma, and provide system support as needed
• Track and monitor data to ensure purchased activity does not exceed approved budget
• Work closely with investment teams to troubleshoot issues or discrepancies in the buy system
• Ensure timely communication and follow-ups to meet actualization and reconciliation deadlines
• Pull and compile data on a monthly as well as on an as-needed basis
• Oversee and manage monthly paid media billing and financial reporting in partnership with Media Ops Supervisor
• Lead the monthly billing kickoff and prepare the media billing tracker
• Track media authorizations, PO#s and client approved budgets
• Prepare billing and budget documents
• Answer internal & client questions related to media billing and budgets
• Track client payments and manage A/R
• Ensure compliance for tasks such as: managing client-specific billing procedures, product codes and other systems work
• Keep billing and Prisma data accurate and on time against the client financial calendar
• Accurately track large volumes of data with a high level of detail and coordination from various systems for reports and trackers
• Document processes, create training materials, and support training as new ways of working roll out
• Support the Media Operations Director on process improvement and automation projects
• Ensure timeliness and accuracy with ability to problem-solve as complexities arise
• Maintain an eye for detail and understand interdependencies across tasks

Skills

Prisma/Mediaocean

MS Office suite

Excel pivot tables

Project management

Attention to detail

Education

Bachelor’s degree in marketing/advertising or business/finance

Tools

MediaTools

Job description

Razorfish, a leading digital agency, seeks an Investment Operations Support to back the Publicis Power of One media teams in Atlanta. You will manage Prisma inputs, budget tracking, and monthly billing end-to-end for a large multi-channel account, ensuring accuracy and timely reconciliations.

The ideal candidate brings 3+ years in media operations, strong MS Office skills, and a proactive, collaborative mindset to support investment teams in a fast-paced environment.