MedCenter Drawbridge ED Clincal Care Coordinator

Cone Health; Greensboro (NC); On-site; USD 85,000 - 110,000; Full time

Job summary

Cone Health's Emergency Department seeks a Clinical Care Coordinator to integrate clinical leadership with nursing expertise in Greensboro, NC. This role collaborates with ED staff, physicians, and administration to enhance patient care and safety.

The incumbent will supervise daily operations, mentor staff, and drive quality initiatives within the department. The position requires an Associate's Degree in Nursing with at least five years of RN experience and one year in a clinical specialty,

Qualifications

• 5 years as a Registered Nurse and 1 year in a Clinical Specialty as defined by ANCC or National Nursing Organizations.
• Licensure/Certification: RN license in NC or a Compact state; BLS (CPR) by ARC or AHA.

Responsibilities

• Oversee daily ED unit operations to support leadership and clinical competence.
• Educate patients and families on diagnoses, discharge instructions, and follow ups.
• Assess patient care equipment safety with Clinical Engineering and Facilities Maintenance.
• Replenish patient care equipment with Purchasing and supply chain.
• Attend committees and meetings to communicate department priorities.
• Communicate abnormal lab results to patients after discharge in collaboration with physicians, pharmacy, and lab.
• Perform departmental audits on high‑risk procedures to educate staff and ensure safety.
• Perform other duties as assigned.

Skills

RN experience

Nursing specialty

Education

Associate's Degree in Nursing

Bachelor's Degree in Nursing

Job description

The Emergency Department Clinical Care Coordinator facilitates interactions with Emergency Department patients and families, staff, and administration. Working under limited supervision, this role assesses staff performance and interviews new candidates.

Essential Job Function:

• Supports the Emergency Department Nursing Director by overseeing the daily operations of the unit in order to function as a leader and ensure clinical competence.
• Supports patient knowledge of diagnoses, discharge instructions, and follow ups in order to function as a clinical resource of knowledge.
• Assesses the functioning of patient care equipment in collaboration with Clinical Engineering and Facilities Maintenance in order to ensure a safe patient environment.
• Replenishes patient care special equipment in collaboration with Purchasing and supply chain to maintain sufficient availability for procedures.
• Attends committee, team, and council meetings to enhance communication skills and represent the department's priorities.
• Communicates abnormal lab results to patients after discharge in collaboration with the physicians, pharmacy, and lab in order to deliver information and provide guidance.
• Completes departmental audits on high-risk procedures in order to educate staff and monitor performance to build staff knowledge and ensure safety.
• Performs other duties as assigned.

Education:

• Required: Associate's Degree in Nursing.
• Preferred: Bachelor's Degree in Nursing.

Experience:

• Required: 5 years as a Registered Nurse and 1 year in a Clinical Specialty as defined by ANCC or National Nursing Organizations.

Licensure/Certification/Listing:

• Required: Registered Nurse license in North Carolina or a Compact state BLS (CPR)-American Red Cross or AHA Healthcare Provider.