Med Spa Manager - Launching New Center, Grow Membership

PLACEM!NT by TZ Consulting; Midlothian (VA); On-site; USD 65,000 - 75,000; Full time

Job summary

VIO Med Spa is opening a brand-new location in Midlothian, VA. We seek a founding manager who will own the guest experience, build and coach the team, and drive membership growth from day one.

As a hands-on leader, you will manage schedules, vendors, and daily numbers while delivering a premium guest experience and coordinating with the clinical team on patient flow. This role is on-site with a December opening timeline.

Qualifications

• Track record growing membership, revenue, or guest retention.
• Strong people leadership: hiring, coaching, and building a team.

Responsibilities

• Launch readiness: take center from build-out to opening, coordinate setup, hiring, and training.
• Drive membership sign-ups and retention as the engine of the center.
• Own guest experience from first call through rebooking and ensure consistent service.
• Recruit, onboard, schedule, and coach the front-of-house team.
• Manage daily operations: scheduling, inventory, local marketing, and ramp pre-sales.
• Coordinate with clinical team on scheduling and patient flow.
• Track and grow revenue, membership, retention, and guest satisfaction.

Skills

Membership growth

People leadership

Sales mindset

Operations scheduling

Tools

CRM systems

Booking system fluency

Job description

VIO Med Spa is opening a brand-new location in Midlothian, VA. We seek a founding manager who will own the guest experience, build and coach the team, and drive membership growth from day one.

As a hands-on leader, you will manage schedules, vendors, and daily numbers while delivering a premium guest experience and coordinating with the clinical team on patient flow. This role is on-site with a December opening timeline.