Customer Service & Sales Manager – Revive Clinic

Healing Home Healthcare; Middleburg (VA); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Flexible scheduling

Base salary + commission

Job summary

Revive Clinic in Middleburg, VA is seeking a Customer Service & Sales Manager to lead front‑office operations, enhance client experience, and drive sales of Med Spa and IV therapy services. The role emphasizes professional client engagement, treatment education, and revenue growth through service education.

The ideal candidate will be customer‑driven, organized, and able to work both independently and as part of a team, with a focus on delivering a luxury wellness experience.

Qualifications

• Experience in customer service, sales, or spa/medical office preferred.
• Strong communication, interpersonal, and organizational skills.
• Ability to confidently discuss and promote wellness and aesthetic services.
• Professional appearance and positive attitude.
• Ability to work independently and as part of a team.
• Sales-driven mindset with a passion for client care.

Responsibilities

• Lead front‑office operations and client experience, including check‑in/check‑out and scheduling.
• Promote and sell Med Spa and IV services, memberships, and wellness programs; meet sales goals.
• Coordinate with clinical staff to ensure smooth service delivery and maintain compliance.

Job description

Job Description: Customer Service & Sales Manager – Revive Clinic (Middleburg, VA)

Position: Customer Service Manager / Sales Manager – Med Spa & IV Therapy Location: Middleburg, VA Employment Type: Full‑Time (Part‑Time Start Available) Compensation: Base Salary + Commission Start Date: Position needs to be filled as soon as possible

About Revive Clinic

Revive Clinic is a growing Med Spa and IV Therapy center in Middleburg, VA, offering advanced wellness and aesthetic services. Our services include Botox, weight‑loss programs, IV vitamin therapy, testosterone therapy, GLP‑1 treatments. We are committed to delivering exceptional client care, personalized treatment plans, and a luxury wellness experience.

Position Summary

We are seeking a Customer Service & Sales Manager who will lead front‑office operations, deliver outstanding client service, and drive sales for our Med Spa and IV services. The ideal candidate is professional, friendly, organized, and highly motivated to grow revenue through exceptional client engagement and service education.

Key Responsibilities

Customer Service & Client Experience

• Greet clients, manage check‑in/check‑out, and ensure a welcoming environment.
• Educate clients on available services, memberships, and treatment options.
• Maintain high standards of professionalism, confidentiality, and hospitality.
• Handle client concerns, scheduling, and follow‑up communication.

Sales & Business Growth

• Promote and sell Med Spa and IV services, packages, and wellness programs.
• Meet monthly sales goals and track performance metrics.
• Build long‑term client relationships to increase retention and referrals.
• Support marketing initiatives, promotions, and community outreach.

Operations & Administration

• Oversee daily front‑desk operations and workflow.
• Manage scheduling, client records, and payment processing.
• Coordinate with clinical staff to ensure smooth service delivery.
• Maintain a clean, organized, and compliant work environment.

Qualifications

• Experience in customer service, sales, or spa/medical office preferred.
• Strong communication, interpersonal, and organizational skills.
• Ability to confidently discuss and promote wellness and aesthetic services.
• Professional appearance and positive attitude.
• Ability to work independently and as part of a team.
• Sales‑driven mindset with a passion for client care.

Compensation & Schedule

• Base salary + competitive commission structure based on sales performance.
• Full‑time preferred; part‑time start is available for the right candidate.
• Flexible scheduling; some weekends may be required based on business needs.