Med Spa Front Desk Concierge - Guest Experience

princetonmedspapartners; Albuquerque (NM); On-site; USD 31,000 - 39,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

PTO and holidays

Employee discounts

Growth opportunities

Friendly team environment

Job summary

Alluraderm is seeking a friendly, professional Front Desk Receptionist to join our Albuquerque med spa. In this full-time role, you will greet clients, schedule appointments, handle calls, and support daily administrative tasks to ensure a welcoming experience.

You will work closely with medical staff, maintain client records, process payments, and promote spa products. Prior front desk or hospitality experience is preferred, and HIPAA confidentiality is required.

Qualifications

• Previous front desk experience in a spa or medical setting preferred.
• Strong verbal and written communication skills.
• Ability to multitask in a fast-paced environment.
• Professional appearance and demeanor.
• Familiarity with booking software and POS systems.
• Excellent attention to detail and organizational skills.
• Knowledge of beauty or wellness services is a plus.
• Ability to maintain client confidentiality and HIPAA compliance.

Responsibilities

• Greet clients and check in for appointments.
• Answer calls, emails, and online inquiries; schedule and reschedule appointments.
• Manage client intake forms and update records.
• Process payments and handle cash transactions.
• Promote retail products and special offers.
• Maintain a clean, organized front desk and waiting area.
• Coordinate with medical staff and relay client needs.

Skills

Customer service excellence

Front desk operations

Scheduling appointments

Communication skills

HIPAA knowledge

Cash handling & POS

Tools

Booking software

POS systems

Job description

Alluraderm is seeking a friendly, professional Front Desk Receptionist to join our Albuquerque med spa. In this full-time role, you will greet clients, schedule appointments, handle calls, and support daily administrative tasks to ensure a welcoming experience.

You will work closely with medical staff, maintain client records, process payments, and promote spa products. Prior front desk or hospitality experience is preferred, and HIPAA confidentiality is required.