Med Spa Experience Specialist | Patient Concierge

VIVA DAY SPA LLC; Dallas (TX); On-site; USD 19,000 - 23,000; Full time

Benefits offered by this job

Health, Dental and Vision benefits at

1 Week PTO at 30 hours per week

2% Matching 401k at just 20 hours per

3 Weeks Paid Parental Leave after 1

Deep discounts on spa + med spa"

Ongoing training; opportunities toGrow

Job summary

Viva is seeking an Experience Specialist (Med Spa Coordinator) to join our Austin-based day and med spa team. You will help deliver five-star hospitality, drive high average ticket value, and support rebooking, cross-booking, and upgrades in a fast-growing, employee-focused environment.

The role requires at least one year of spa experience, weekend/evening availability, and a commitment of at least one year.

Qualifications

• At least one year of professional experience in a Med or Day Spa
• Ability to work weekends, evenings, holidays along with a rotating schedule
• Willingness to make a minimum 1 year commitment to the department
• Efficient use of time and superior time management skills
• Sales drive to exceed KPIs, and are motivated by incentives and education
• An acute attention to detail ; and ability to think on your feet
• Responsibility . You are a wellness-oriented team player, with a strong work ethic
• Curiosity and knack for building relationships and engaging people
• A natural ability to inspire, educate and grow business
• Professional communication skills , both written and verbal
• Coordinate and oversee the day-to-day operations of our med spa services , including laser treatments, injectables, and other advanced aesthetic and wellness treatments.

Responsibilities

• Coordinate and oversee the day-to-day operations of our med spa services, including laser treatments, injectables, and other advanced aesthetic and wellness treatments.

Skills

Sales skills

Customer service

Time management

Communication skills

Relationship building

Tools

MS Office

Google Drive

Job description

Viva is seeking an Experience Specialist (Med Spa Coordinator) to join our Austin-based day and med spa team. You will help deliver five-star hospitality, drive high average ticket value, and support rebooking, cross-booking, and upgrades in a fast-growing, employee-focused environment.

The role requires at least one year of spa experience, weekend/evening availability, and a commitment of at least one year.