Med Spa Experience Lead: Guest Care & Sales

Viva Day Spa; Dallas (TX); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Health, dental & vision

PTO 1 week

401(k) match

Parental leave

Disability insurance

Employee discounts

Training & growth

Job summary

Viva Day Spa in Austin is seeking an Experience Specialist (Med Spa Coordinator) to join a fast-growing, locally-owned team. The role focuses on delivering exceptional customer experiences, driving sales, and coordinating daily med spa operations, including laser treatments and injectables.

Weekend/evening shifts and a 1-year commitment are required. The role offers competitive compensation ($19.00-$23.00 per hour) and a benefits package including health, dental, vision, PTO, 401(k) match,

Qualifications

• At least 1 year of experience in a Med or Day Spa.
• Ability to work weekends, evenings, holidays with rotating schedule.
• Willingness to commit to at least 1 year in the department.
• Efficient use of time and strong time-management skills.
• Sales-driven with KPI incentives and educational focus.
• Excellent written and verbal communication.

Responsibilities

• Coordinate and oversee the day-to-day operations of med spa services, including laser treatments and injectables.
• Deliver five-star hospitality and drive high average ticket prices and rebooking.

Skills

Customer service

Sales

Time management

Communication

Tools

MS Office

Google Drive

Job description

Viva Day Spa in Austin is seeking an Experience Specialist (Med Spa Coordinator) to join a fast-growing, locally-owned team. The role focuses on delivering exceptional customer experiences, driving sales, and coordinating daily med spa operations, including laser treatments and injectables.

Weekend/evening shifts and a 1-year commitment are required. The role offers competitive compensation ($19.00-$23.00 per hour) and a benefits package including health, dental, vision, PTO, 401(k) match,