5-Star Med Spa Experience Lead

VIVA DAY SPA LLC; Dallas (TX); On-site; USD 19,000 - 23,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Vision benefits

PTO

401k matching

Parental leave

Disability insurance

Spa discounts

Training & growth

Job summary

Viva Day Spa in Austin is seeking an Experience Specialist (Med Spa Coordinator) to deliver five-star guest experiences and drive revenue through informed service recommendations. The role requires at least one year of professional experience in a med or day spa and a strong ability to manage schedules, bookings, and client relationships.

You will coordinate day-to-day med spa operations, including laser treatments and injectables, while supporting a collaborative, growth-oriented team committed

Qualifications

• At least one year of professional experience in a Med or Day Spa.
• Ability to work weekends, evenings, and holidays with a rotating schedule.
• Willingness to commit to at least 1 year in the department.
• Focus on high average ticket price, rebooking, cross-booking and upgrades.
• Sales-driven with KPI incentives and training opportunities.
• Professional written and verbal communication skills.
• Computer proficiency with MS Office or Google Drive.

Responsibilities

• Coordinate and oversee the day-to-day operations of med spa services, including laser treatments, injectables, and other advanced aesthetic and wellness treatments.

Skills

Sales skills

Customer service

Time management

Communication

Tools

MS Office

Google Drive

Job description

Viva Day Spa in Austin is seeking an Experience Specialist (Med Spa Coordinator) to deliver five-star guest experiences and drive revenue through informed service recommendations. The role requires at least one year of professional experience in a med or day spa and a strong ability to manage schedules, bookings, and client relationships.

You will coordinate day-to-day med spa operations, including laser treatments and injectables, while supporting a collaborative, growth-oriented team committed