MECHANIC TECH ADVISOR

American Rental Association (ARA); Sterling (VA); On-site; USD 50,000 - 80,000; Full time

Job summary

An established industry player is seeking a Mechanic Technician Advisor to join their team in Virginia. This role involves providing technical assistance, completing service assignments, and ensuring customer satisfaction through effective communication and teamwork. Ideal candidates will have extensive experience with heavy machinery, strong troubleshooting skills, and the ability to work independently under pressure. The company offers a supportive environment with comprehensive benefits, including health insurance, a 401(k) matching plan, and opportunities for professional development. If you are passionate about machinery and customer service, this is the perfect opportunity for you.

Benefits

Health, Dental, and Vision Insurance

Paid Time Off

401(k) with up to 6% match

Life and Disability Insurance

In-house Training and Tuition Reimbursement

Employee Referral Bonuses

Discounts on Cellular Service and Tools

Qualifications

• 5+ years of experience with heavy construction equipment.
• Proficient in computer use for reports and work orders.

Responsibilities

• Diagnose and repair equipment accurately.
• Promote a positive customer experience and uphold company values.

Skills

Troubleshooting Skills

Customer Relations

Leadership Ability

Time Management

Communication Skills

Self-Motivation

Education

High School Diploma or GED

Tools

Microsoft Office

Service Software

Job description

Mechanic Technician Advisor

Sign-on Bonus: $1,500 for new hires, payable after 90 days of employment.

Carter Machinery Company, the authorized Caterpillar dealer serving Virginia, West Virginia, Maryland, Delaware, and Washington D.C., is hiring a Mechanic Technician Advisor in Dulles, Virginia. The role involves completing service assignments, providing technical assistance, and promoting quality, safety, customer satisfaction, and teamwork within the department. Candidates should have at least five years of experience with heavy construction equipment. A high school diploma or GED is required.

Responsibilities and Requirements:

1. Good troubleshooting skills and ability to diagnose and repair equipment accurately.
2. Ability to operate heavy machinery occasionally.
3. Excellent customer relations and communication skills.
4. Leadership ability to motivate and guide employees.
5. Effective time management and relationship-building skills.
6. Self-motivated with the ability to work independently and under stress.
7. Proficient in computer use, including Microsoft Office and service software; capable of completing reports and work orders.
8. Strong written and verbal communication skills for documentation and customer interactions.
9. Flexibility to work shifts including days, nights, and weekends.
10. Ability to promote a positive customer experience and uphold company values of Integrity, Commitment, Excellence, and Teamwork.

Physical Requirements:

Must be able to stand, walk, handle objects, reach, climb, stoop, kneel, crouch, crawl, and talk or hear regularly. Frequently required to sit and lift/move up to 70 pounds. Vision abilities include close and distance vision with focus adjustment. Additional duties may be assigned.

Benefits:

• Health, dental, and vision insurance
• Paid time off
• 401(k) with up to 6% match ($0.75 to $1.25)
• Life and disability insurance
• In-house training and tuition reimbursement
• Employee referral bonuses
• Discounts on cellular service, computers, tooling, vehicles, and trucks

Carter Machinery Co. Inc. is an EEO/AA employer encouraging applications from minorities, females, veterans, individuals with disabilities, and all protected characteristics. We are a drug-free workplace. Sign-on bonus eligibility may have specific rules for rehires. For more information, review the Know Your Rights notice from the Department of Labor.